Question about Gateway GT4016 Desktop PC

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Gateway GT 4016

I have the same problems like the other individuals. I have an Extended Warrantee package and the techician came over and replaced the MB. It worked for one week. He came back again and replaced the MB, Power Supply, and Processor, it lasted about three weeks. He told me that it is an Electrical problem in my outlet? I don't think so...he told me if it does not work again, he will have to deny my request because it is an electrical problem and the company will not service my computer. Any suggestions like the 10 other individuals that are having the same issues?

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  • davey92034 Nov 06, 2008

    I thought that I stated that I have a very good surge protector...not a cheap model...

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With that many people all having the same systems and basically the same problems I would say start copying those posts and save them in an eMail or even print them out and keep them handy. Definitely get on the phone and start talking to the manufacturer about what has occured and what you have found out from others and find out what your options are from their Point of View. Don't be hostile on the phone, and patience and persistence are going to make or break that part of it. Do the same thing with the company you bought it from. Go above the Techie and see what he says. Even if they try to convince you that you have no case don't believe it. You do have rights and can always take them to court for selling you a lemon but that is a rather short term thing. File the case right now if you intend to do it. Get your money back while you can still buy something else comparable.

And call an attorney to see where you stand with the warranty! A 5 minute phone call won't cost you a thing!

Posted on Nov 13, 2008

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It could be an electrical problem, but maybe not from your house. power companies sometimes have power surges that can fry a computer. if you go to any walmart and buy a surge protector, it should cure your problem, please note that there is a surge protector that offers a $10000 guarantee, so should you computer fry again turn that into that company that made it and get a new computer.

Posted on Nov 05, 2008

  • steven beasley
    steven beasley Nov 06, 2008

    do you have dsl or dial up? and is your modem plugged into the protector? and did you try moving to another outlet that is on a seperate circut?

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The Gateway GT4016 Desktop PC are faulty you need to stop giving money to Gateway...Shop somewhere else buying made in China will be better.

Posted on Jan 12, 2009

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