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Kx-tg6022c phone cuts in and out - voice gets faint, now to the point that callers can't hear us.

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Phoned your 800 number and received a possible solution - removing batteries, unplugging unit for 5 minutes. Be back to you if it doesn't work.

Posted on Nov 06, 2008

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When i receive calls, I can hear them but the caller cannot hear me


Find the Mute button and turn MUTE back on. It cuts off the microphone so you can talk in private to someone without the caller hearing.

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This question is in regard to the KX-TG5631 Panasonic Cordless phone. Callers tell me that my voice fades in and out while we're talking, to the point where they can't hear me at all. On my end, I can...


It is possible that the mic hole is blocked and the voice do not detect properly to be processed.
clean and check if not the mic might be faulty , use a new one and test as this is inexpensive. if not the preamplifier of the mic or the amplification stages of the mic is faulty.
A good signal test can prove corrrect.

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Caller can not hear me on receive call,


Sounds like 1 of 2 things
1. You have your phone muted :)
2. Your microphone does not work

A simple way to test your mircophone part would be to, if it has one, if your phone has a voice memo or voice recording feature use that and try and record your voice if it doesnt work, replace the phone if it does we're one step closer to figuring it out.

I'd start with that

Also check your manual for a phone reset feature and try that as well

Nov 01, 2009 | Panasonic Phones

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it possible there is something like food or water or some solution has gone in the mic. ,

you could try cleaing the same with a old toothbrush, but it should be clean and dry.

also please see if its a particular caller or all of them, if particluar caller its possible for that caller having a problem , also possible for a call sometime this also happens that the voice doesnt go thru due to telephone exchange problems.

hope the solution helps !!

have a nice day !!

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I can receive and here the caller, but I am very faint to them. How do I solve this problem? I cannot find a manual for this model so please help?

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Message Greeting


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1 Answer

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