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Re: carttridge is slamming against side of printer, light...
I suspect the problem for both of you is either the blockage of the position sensing path (a slot in the carriage) or the plastic band that is imprinted with many vertical stripes and lets the printer know where it is and needs to go is not where it belongs.
Open the printer as you would to change cartridges and look carefully with a flashlight inside for a thin ~ 6mm (~1/4") plastic strip and insure that it is clean and stretched between both ends.
One end is normally anchored to the chassis, the other attached to a spring suspension.
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First of all please check inside of the printer. You have to look for any piece of paper, paperclip or something like this. Then, please remove your printer cartridge and try to print with another one. There is an option that your printer "FUSER FIXING FILM" is damaged and that's why the paper sticks in that place. You have to find a skilled person for further assistance. pif
Cancel button Print cartridge status light Resume button and light Power button and light
- If the power light is flashing it means that your printer may be receiving data. - If the resume light is flashing you may be out of paper, or you may have a paper jam, you may be printing a two sided document by hand and the first side has finished printing. - If the print cartridge status light is flashing that means the top cover may be open, of there may be a problem with one of the cartridges. - If all of the lights are flashing the printer may need to be reset.
This indicates a paper jam or the printer is out of paper. Do not clear a paper jam from the front of the printer. The printer might be out of paper 1. Place paper in the In tray. 2. Press the Resume button on the front of the printer. There might be a paper jam 1. Press the Resume button. If the paper jam does not clear, then go to the next step. 2. Push the two latch handles on the rear access door toward each other, and then remove the door. 3. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 4. Replace the rear access door. 5. Press the Resume button. If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory. 1. Turn off the printer. 2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer. 3. Remove any paper inside the printer. 4. Open the duplexer. 5. Remove any paper from inside the duplexer. 6. Close the duplexer, and then re-attach the duplexer to the printer. If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam 1. Turn off the printer. 2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer. 3. Remove any paper that is inside the printer. 4. Lift the back lever on the accessory, and then unhook the Small Paper Tray 5. Tilt the Small Paper Tray forward and open the lower door of the accessory. 1. Tilt the Small Paper Tray 2. Open the lower door 6. Remove any paper that is inside the accessory. 7. Close the accessory, and then secure the back lever to close the accessory. 8. Re-attach the accessory to the printer.
just replace the cartridges its the cartridge replacement error .or check out in the printer for any paper jam that also gives this E error on the printer.but mostly its the cartridges error.also try cleaning the cartridge before replacing them sometimes the cleaning helps.
Causes of repeated paper jams
If paper jams occur repeatedly, one of the following may be causing them:
The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages.
Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem
The check paper light may also flash if there are other problems. Verify the following conditions:
Verify that the print cartridge door is closed.
The print carriage may be jammed, follow these steps to correct the problem:
Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
Disconnect the power cord from the all-in-one.
Remove both print cartridges.
Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
Close the print cartridge access door.
Plug the power cord back in.
After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism
If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for inkjet printers. You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer.
if the lights are flashing along together there is a cariage stall. The ink cartridge craddle is hitting something. Find out what and remove it if doesn't belong there. First of all remove and reinsert both cartridges. One of them may be inserted wrong.
I just bought the 5860 and have this issue right out of the gates. I discovered that the back lid causes the paper jam when using the bottom tray while examing with a flash light during a print job. I dislodged the back plate/lid (same lid you remove to pull paper jam out) out about 10mm and fastened the lid loosely to the back with a piece of tape on each side. The paper from the bottom tray does not slam against the back of the printer any more, thus more freedom of movement and no jams. Just successfully printed an 80 page document. You shouldn't have to do this with a new printer but I got it so cheap with all the rebates that I'm going to keep it and live with this fix. To sum up, the problem is a design flaw where the removable back plate is snapped in too tightly and contacts the bottom tray paper roller (& paper) during a print cycle. To fix you need to clear the path by pulling the back lid out slightly and taping each side with scotch tape to 'suspend'the back plate out about 10mm.