Sony Playstation 3  Console
Problem for Sony Playstation 3 (PS3) Console

PS3 not reading disks and out of warranty? THE ONLY FIX




By englishpitty on Nov 05, 2008

" "
Hi everybody i had the same problem as everyone else here my ps3 stopped reading disks but i got a fix first i tried opening my ps3 and cleaned my laser it was clean but i cleaned it anyway no joy same old problem but now my warranty was VOID because i opened it then i read some of the comments by fellow members of fixya and now the is problem fixed. HOW? Easy i phoned sony told them what happened told them i had opened it he said that i shouldn't of BUT they will still fix it its the 5th on nov they're picking it up on the 13th and it should be here within 10 days free of charge plus what i forgot to mention my warranty was out of date but they said they are extending EVERYBODYS warranty to fix this problem plus when it returns it will have 3 month warrant so do as i do and phone sony
08705 99 88 77

Same Problem

Feb 10, 2009

-   1 month out of warranty and the BR player reads for about 10 minutes and was told by Sony TS to do the online service request. They made it sound on the phone like I was getting some special expedite. But they won't process the request without a credit card number, so I am obviously going to get charged. Quite frankly I can get a BluRay player for less than the repair charge at this point and I am tired of $60 for each game anyway. I'll stick to gaming on the computer and move on. And no, XBOX is not an option either. -   Tapfret

Feb 08, 2009

-   please let me know who you go in touch with. -   Guest

Jan 16, 2009

-   Can anyone help me out i have a serviced ps3 *0 gb that stop reading media such as , games dvds cds ect and it has only a 90 day warranty and now its out of warranty . I and **** out of luck. I have called sony they said they will service it for 150 dollars here in the USA. Anyone help me out , i am think about opening it up and seeing if i can clean the laser drive? -   Phaze1212

Dec 16, 2008

-   two weeks out of warranty does not spin discs at all or read dvds totals waste of money ps2 better tool
-   Guest

Dec 09, 2008

-   i have the same problem. No disc will load at all, it won't even spin. Called
Sony and they stated it would cost me $149.00 to fix. They even stated that they would pay for the postage, then they asked me for my debit/credit
card number before they would mail the shipping box. As if they wanted
me to think they were doing me a favor for saying they would pay for
postage-   Guest

Best Solution

posted on Nov 06, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
As i said above sony are fixing my ps3 FOR NOTHING and my warranty is well out of date plus i voided it when i opened it to clean the lens so you will be making a law suit for no reason because if you ask they will fix regardless of warranty.I think your a 360 fanboy because if you posted what you did you where obviously in a rush and you didnt read my post 360 fanboys stop trying to make out the ps3 is more trouble than its worth yes this is a big problem but not half as big as the 360's probs and even out of warranty sony are man enough to admit and fix the it.

Solution #2

posted on Feb 10, 2009
Somewhat Helpful)

cyemolina16

Rank: Apprentice 
Rating: 81%, 4 votes
My ps3 stopped reading only the ps3 games and I NEVER OPENED it but my warranty is up and SONY YES SONY DOES NOT WANT TO FIX IT FOR FREE.
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Solution #3

posted on Aug 05, 2009
Somewhat Helpful)

dejinko

Rank: Master 
Rating: 78%, 30 votes
Try this link . . . www.sony.com/playstation3

To find your best solution.


10
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Solution #4

posted on Nov 26, 2008
Somewhat Helpful)

vibes90804

Rank: Apprentice 
Rating: 75%, 3 votes
I cant play anything on my PS3 How do I fix it with out sending it in?
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Solution #5

posted on Nov 06, 2008
Somewhat Helpful)

jewles946

Rank: Apprentice 
Rating: 75%, 2 votes
Hey everyone, I have contacted a law firm that is acquiring info for apossible class action lawsuit. Especially for people who live inCalifornia, but everywhere else too: Please have all of yourinformation DOCUMENTED! Write down when your PS3 stopped working andwhy, whether you have a receipt or not, when or if you contacted Sony,what was the outcome with Sony, if this defect has ever happenedbefore, and what Sony is going to do to remedy this for you. Take allthe info and email it to: info@millslawfirm.comand write in the subject line "Sony Playstation 3". Additionally, ifany of you are on another site or are blogging, repost this to spreadthe word. Good luck all!
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9 Other Users Have The Same Problem - Continued

Comment by shy_gurl_sha, posted on Dec 09, 2008

my playstation will play video that i have downloaded but it wont read the disk and i have no more warranty on it and i need it fixed help...

Comment by Guest, posted on Dec 01, 2008

dammit i did the same thing...

Comment by Guest, posted on Nov 26, 2008

Man I need to know who you talked with when they fixed it free of cost. I opened mine as well and I still got my warranty and they still wont take it to fix it.I payed 600 dollars for the 80gig and I'm not paying another 150 to fix a problem I did not cause, because its obvious the blue ray breaks by it self and not by us the people who play it.
I have had ps1,2 and now 3 and I'm very disappointed in how SONY is handling this thing.
They should swallow their pride and just fix the dam problem.

Comment by spynetyqler, posted on Nov 05, 2008

i have the same problem and ps3 support 1-800-345-7669 wont help with out giving them $150 as if i didnt pay enough for my system in the first place if someone has another number or way to get this resolved please post or email me at spynetyqler@aol.com and title ps3 problem

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