Question about HP Officejet 5610 All-In-One InkJet Printer

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Scanner not working..

My scanner wont work. Keeps saying that I'm not connected even though I am. Everything else works, (i.e fax, print, copy) is there anything that I can do to get this problem fixed?

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This is what HP has to say about unable to scan
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00803473&lc=en&dlc=en&cc=us&product=441125&rule=662&lang=en

if this doesn't fix the problem, you have to uninstall adn reinstall the software.
Note: install the printer software on the computer first, then connect the printer to the computer.

Posted on Nov 05, 2008

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Posted on Jan 02, 2017

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Remove both the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is the one which holds the cartridge) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector (If possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
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