I have recently moved into a new house and brought my router with me (I have had no problems with it in the past). However in my new house the router does not work properly. It works fine when only once device is connected, but when I attempt to connect more than once device (i.e a second lap top or xbox) the connection drops and the router appears to crash and needs restarting. I have been onto my ISP (Ask4) and they insist its a problem with the router and I need to change the settings. However I'm not sure what I need to do so any help would be much appreciated. Thanks!
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Re: Wireless G Router
The ask4 ISP has the following on their website.
"ask4 broadband works differently from most other broadband providers. With our broadband you do not need a telephone line or a modem, all you need is an Ethernet Enabled computer."
Assuming that this is the case, you need to make sure that your computer and other devices are hidden behind a standard firewall router, that supports NAT. (NAT stands for network address translation)
My other assumption is that by resetting your firewall router to the factory default settings. by and large this will enable a couple of things;
1 it will enable your router to obtain a Dynamic WAN address (this is the port plugged into the wall socket).
2 it will enable your routers inbuilt DHCP server, this will let your computers etc obtain a dynamic IP address + hide them behind your inbuilt firewall.
if you use the wireless option you will need to set this up from scratch, but I guess that you would have done this before. If you need further information check the routers user manual, just go to the manufactures website and search for your model the manual should freely avaliable.
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1. Yes, clear the router for the new house. follow these instructions: 1.Log into router 2. Verify wireless router name( on the computer) >>> ( on/off) 3.Note router name you are connecting to. 4.. Check the laptop do ipconfig /all to see current IP adresses. 5. Set the laptop up in the router by WEP KEY or MAC address. 6.Note router name you are connecting to. 7. Move the laptop about 20ft away and try to log on to the internet. This is for all routers to set up wirelessly.
Yup. You may have a good wireless connection TO the ROUTER, but the router itself may have some trouble connecting to the internet. Check the router management page, check DSL or cable status. Ping to 18.104.22.168 just to check if it is DNS problem hope this helps. cya
Do you remember your wireless network name and the wireless security password for your router, check if you are able view the wireless network, try connecting to it..if it asks for passworg type in your password and check if nor revert back..
All wireless routers do not accept unencrypted communications. Have the Macs in either/both cases either been moved from an environment requiring encryption to one not requiring encryption or requiring encryption with a different key. This also occurs when moving from a non-encrypted environment to an encrypted environment. Another possibility is that the wireless router in the new location does not broadcast it's SSID (name) and requires knowledge and entry of its name for access generally along with an encryption key. The person that setup the wireless router should be able to answer these questions and assist with the setup of the Mac's wireless adapter. Research would need to be made and I do not have a current Mac to test with to walk through the current process however this should provide the information for a knowledgeable Mac person to interface with person that configured the router or has the router configuration information to complete the changes necessary to allow access. If a short term solution is required and wired connections are possible (wired ethernet ports exist on both the router and the computer) using a wired connection to the router can be utilized to avoid the whole wireless configuration issue.
u may setted mac filtering on teh router it wont allow new pc to communicate u need to to master reset connect teh power to the router look the back u can find reset hole take pen hit that and hold it for 40 sec and reboot the router by unplug teh power and wait 30 sec and replug it back and then u can login to teh router to change the settings>rate me solved if its helps thx
login with ur router and change the channels>and use channel 11>1 and check with antena weather its straight looking the roof>and if its not works down grade or upgrade firm ware or use with out any security like wap or wep rate me solved if its help full thx