Question about Belkin (F5D5231-4) Router

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Wireless G Router

I have recently moved into a new house and brought my router with me (I have had no problems with it in the past). However in my new house the router does not work properly. It works fine when only once device is connected, but when I attempt to connect more than once device (i.e a second lap top or xbox) the connection drops and the router appears to crash and needs restarting. I have been onto my ISP (Ask4) and they insist its a problem with the router and I need to change the settings. However I'm not sure what I need to do so any help would be much appreciated.
Thanks!

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The ask4 ISP has the following on their website.
"ask4 broadband works differently from most other broadband providers. With our broadband you do not need a telephone line or a modem, all you need is an Ethernet Enabled computer."

Assuming that this is the case, you need to make sure that your computer and other devices are hidden behind a standard firewall router, that supports NAT. (NAT stands for network address translation)

My other assumption is that by resetting your firewall router to the factory default settings. by and large this will enable a couple of things;
1 it will enable your router to obtain a Dynamic WAN address (this is the port plugged into the wall socket).
2 it will enable your routers inbuilt DHCP server, this will let your computers etc obtain a dynamic IP address + hide them behind your inbuilt firewall.

if you use the wireless option you will need to set this up from scratch, but I guess that you would have done this before. If you need further information check the routers user manual, just go to the manufactures website and search for your model the manual should freely avaliable.

Posted on Nov 05, 2008

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Posted on Jan 02, 2017

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