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Use a paper clip and insert about two inches of it into the small hole around the front tray of unit - that will manually open the tray for disk removal. If wiring to cd unit is ok, then the belt or motor for the tray is bogus and the cd unit needs to be replaced unless you can replace those parts.
You need to open the cover of you DVD driver to check if there is some particle left inside the DVD. As there is a possibility that there is something left inside the DVD. If you have idea you can open it and remove everything left inside the DVD.
Can you find a very small hole, about the diameter of a paperclip wire, on the front of the unit, maybe behind the lid? If you take a paperclip and straighten it out, gently push it into that hole until you see the disk tray push out slightly, then CAREFULLY pull the tray out the rest of the way with your hand. It should be done with the power off so the disk drive doesn't try to close itself on your fingers! Hope this helps. I've included a video I found on youtube.com that shows exactly how to do this, it only takes a second!
have you got it set on an IDE cable on it's own and if so have the jumper at the back set to master the other thing to do is power of pc and remove ide cable from all devices and leave power cable to burner then torn on pc if you have removed power and ide cable from hard drive then when pc boots in press button on cd,dvd drive to open tray then place cd lense disk or any cd in drive tray press close button and let device kick in if it picks up disk then try with a dvd disk with power on pc if all goes well try with a ifferent Ide cable to motherboard and reconnect harddrive and power up if all goes well the pc should recagonise it if not then get it replaced