Question about Bosch Dishwashers
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Posted on Jan 02, 2017
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Hello Bruce - The drawer requires two valves to open to dispenser: the bleach valve and the wash valve. If one fails, it will not fill the softener compartment. If there isn't any cold water supplied to the unit, it will not rinse the softener or the detergent. Possibly the washer may have a faulty water valve or an incorrect water supply to the unit. Also, if the softener dispenser cap is not installed properly, that can cause it to not rinse out as well. Because it could be a number of any one of several underlying causes, I personally recommend contacting a professional to properly diagnose and repair the unit.
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