Question about GE ho97986 Mouse

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Frozen mouse pointer

I am using a GE mouse model 97986 Rev 3. Sometimes when loading windows xp or when I have a program running that uses alot of memory, the mouse pointer will freeze up. However the mouse still moves and clicks, it is just impossible to tell where the mouse is without holding down the left button and dragging. I am using the default windows mouse drivers as the mouse did not come with any specific drivers. I have even recently upgraded my memory from 256 to 768, and it did not solve the problem. Tried uninstalling the drivers and forcing windows to reinstall and that is the only thing that works, however it is only temporary (may work anywhere from 10 minutes to a week). Any suggestions?

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  • Biffsk8er Mar 13, 2008

    I am experiencing the same pointer lag time & / or lock up, whenever I am using high memory programs. Games especially. It'll cause my game to freeze in the middle of a firefight, and I am toast. Game play has become an act of frustration for me. But I also find it locking up sometimes when using regular windows.

    I've done all the usual fixes, clear private data, reboot, reduce mouse sample rate, run defragmenter, etc., but still to no avail. I have downloaded the driver for this mouse, but it does not show up in the mouse 'properties' list. How do I add it there? Also, how do I uninstall the previous driver??

    Thanks in advance!

  • Anonymous Dec 18, 2008

    I have done a windows reinstall, put the GE driver in and still freezes constantly

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Someone is having similar problem with their GE 97986 optical mouse. Solution is uninstall the previous driver and install GE driver for 97986 mouse. Dunno if the solution helps or not but if you are looking for the driver, here is GE Optical Mouse 97986 Driver. Apparently currently no support for Windows Vista.

Posted on Nov 07, 2007

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I had same problem. While I have only recently "fixed" it, I'm not sure how long-term the solution is, yet. From control panel, double-click mouse, select the "Hardware" tab and choose "Properties" button. Select the "Advanced Settings" tab, and lower the "Sample Rate" to 60 reports/second. Mine was set at 100 r/s. I also increased the input buffer to 120 (having no idea of what a normal buffer size might be). Anyway, on reboot, it worked (which is significant progress, since every reboot before, I had to uninstall drivers, remove mouse cord, scan for changes, plug in mouse, then scan for changes again, /sigh). Good luck.

Posted on Jan 03, 2007

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Play dota


test this steps and fix it. God bless you
1. The Mouse o There are two examples of a computer freezing up. One is when a single program on the computer is frozen, while the other is when the entire system freezes up. To determine which type of problem a computer is experiencing, attempt to move the mouse on the screen. If the mouse pointer is visible and moves, the issue is with a single program. To determine which program is frozen, bring up the Windows Task Manager. This can be done by right clicking a blank area of the taskbar and selecting "Task Manager," or by pressing the keyboard shortcut "Ctrl+Alt+Delete" and selecting "Task Manager". The program or programs that are frozen will show as "Not Responding" on the Applications tab of the Task Manager. Click the frozen program and click "End Task" to close it. Visit the program's website for specific troubleshooting tips if the program continues to freeze. If the mouse pointer is stationary on the computer screen, the entire system is frozen.
Unfreezing a Frozen Computer o If the entire system freezes up, it will need to be rebooted. To do so, hold down the "Ctrl" and "Alt" keys. While holding both keys down, press the "Delete" key twice. This should shut down the system and automatically restart it. If the computer does not respond, try the keyboard shortcut once more. If it remains frozen and does not reboot, you will need to perform a hard shut down. This simply means pressing and holding down the power button until the computer completely shuts down. Once it has shut down, leave it off for a few minutes and then turn the power on once more.
Continuous Freezing o A frozen computer might be a one-time occurrence, or it could be the sign of a more serious problem. If the computer continues to freeze up, there are several items that should be checked out. The first step to take is looking at any recently installed software. Programs such as freeware or shareware often contain malware that can damage the system. Even reputable software can contain a damaged file. Uninstall recently added programs and determine if that was the cause of the computer freezing up. To uninstall a program, go to the Control Panel from the Start Menu. Select "Add/Remove Programs" in Windows XP or earlier, or "Programs and Features" in Windows Vista. In the list of installed programs, select the one to be removed and click "Uninstall." Follow any prompts and restart the computer when the process is complete. Next, update and run both the antivirus program and spyware removal program installed on the computer, or use the link provided in resources. Check the Windows website and download any updates.
System Tools Finally, you will want to check the available space on the computer's hard drive and use the built-in error checking and cleaning tools. Go to "My Computer," right click "Local Disk (C:)" and click "Properties." On the "General" tab, make sure there is sufficient free space. The "Disk Cleanup" tool will free more space by deleting unnecessary files. Click the "Disk Cleanup" button to run the tool. On the "Tools" tab there are more tools that can solve the problems causing a computer to freeze up. The Error Checking Tool finds and corrects hard disk errors and the Defragmentation tool will reorganize system files, helping the computer run better.

Jul 24, 2013 | HP Computers & Internet

1 Answer

Pointer works until I login, then sticks in middle of screen. Help?


They say to err is human, but to really mess things up takes a computer. Nothing is more frustrating than to have a computer freeze, shut off with no warning, or, worse, crash completely. One of the more common errors a PC will give you is the freezing of the monitor. With a few simple troubleshooting tips, you can overcome that.

Press Crtl-Alt-Delete (at the same time). This will give you a box generally used to terminate programs. Using the arrows, if you can, shut down all programs running (i.e., Word, Internet Explorer, etc.). Sometimes, it is an error within the programs or with your computer trying to process them all at once that causes your computer to freeze. This is especially true if you have low RAM (anything less than 500 or so MB or RAM). Turn off your computer and restart it. Many times this will end whatever error up above was causing it to drag. If the computer is still frozen when it comes back on, go on to the next steps. Press the tower's power button and hold on to it until the entire system shuts down. Turn off the main power switch and turn it and the computer back on. Sometimes a computer only looks like it is shutting down, but in actuality is not. This should solve the problem. If it doesn't, move on to the next steps. step 4. Try a different mouse. If you have a mouse that connects to a PS2 port, the mouse could be bad. If the mouse doesn't work in that port, the port may be bad, too. Many times people only think their computer is frozen, but really the mouse doesn't work. step 5. Try connecting a USB mouse into a USB port. If it works, you now know that either your PS2 mouse or port are bad. If you have a USB mouse to begin with, try connecting it into another USB port, since the original port may be bad. Try Steps 4 and 5 for the keyboard as well. Take it to a computer doctor, or to the technical department at the store where you purchased it. If none of the above work, you have a bigger problem on your hands. Your computer may be in the initial stages of crashing.

Feb 03, 2013 | Toshiba Satellite Computers & Internet

1 Answer

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try a hp mouse it worked for me

May 25, 2012 | GE ho97986 Mouse

1 Answer

I have a dell c521 with windows XP media edn. Recently during use the mouse pointer has started to move slower, move jerkily and after a couple of minutes stop altogether with a sad little bleep. The...


Have you run out of room for the virtual memory to use?
Run an anti virus programme as that could be a cause also run defrag regularly.
Have you got the latest Windows updates, you will not be able to get them unless you have installed Service Pack 3.
Hope that helps.

Jan 16, 2011 | Dell Dimension C521 PC Desktop

1 Answer

After windows XP loads the mouse pointer freezes. It is not frozen, however, when the netbook is booting. it is an eee pc asus. thanks for any help


Start the laptop up in safe mode, remove the mouse driver and re boot the laptop. Windows will see there is no driver and load a fresh one. Assuming the driver that you have is the correct one, Asus use their own, it will work.

Dec 24, 2010 | ASUS Eee PC 1000HE Netbook

1 Answer

Cant move cursor cant enter password


make sure the lead from the mouse has a secure seating and the lead is not bad/faulty or you might have to uninstall the drivers then reinstall the drivers
control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot or select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp or
you might have to many programs loading at start up or you might have a virus run your antivirus program then
try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f which will scan for and attempt to fix any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive
as for the mouse if the first things i mentioned that you do does not fix control panel mouse you can speed up the mouse and under pointer options you can also speed up the pointer
hope this helps


Dec 12, 2010 | Acer Computers & Internet

2 Answers

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press ctrl alt delete keys simultaneously. and if there are programs running end all tasks. use your tab keys to shift from one choice to another.

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1 Answer

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check for the mouse pointer movement speed.... this can be located in control panel --> Mouse Options.... there check for the mouse wheel speed and decrease it ..this may help.... sometimes wireless devices doesnt have compatibilty will vista OS , this may also cause an issue..if any vista drivers exist for ur mouse install them and check ...hope this helps...

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2 Answers

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try a diff mouse. try a diff usb port

Jul 31, 2017 | HP OPTICAL SCROLL MOUSE (8131)

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