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My powershot SD800IS does not focus - Digital Cameras

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Can not install my powershot A75 on my vista op.

Posted on Nov 05, 2008

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My PowerShote SD800IS lens will not retract and makes a grinding noise. Please help!


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

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My canon powershot sd800IS Has lens error, restart camera it takes pics but the lens doesn't zoom right or retract completely


the mechanism is jammed or broken, the camera needs to be disassembled the lens needs to be inspected and disassembled and then assembled back together the right way.

I highly recommend sending it to a professional service, as these are tricky devices and easyly break.

I can recommend www.advancecamera.com/repair get a free estimate from there.

let me know if you need anything else.

Thanks,
Ekse

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1 Answer

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This might be a problem with the lens, I'm not exactly sure but I will get you in the right direction. There's a great site that just specializes in these Canon Powershot problems and they're terrific to say the least. If you go to camerasandparts.com you'll see your exact problem there for the canon powershot sd780is model. That should get you in the right direction to fix this problem. I really hope you can get help with this.

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Hello. This sequence works better than most. with the camera off make the connections then turn the camera on. If this don't work shut the computer off , make the connection turn the camera on and start the computer. Also plug directly into the computer usb port not a hub or other device.
builderdale

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I don't this its an error. I have used this Canon SX10 IS Camera for nearly a year now I haven't had this kind of problem.

Usually auto focus take few seconds to focus on object depending on distance and lighting. That might be the problem ?

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Sounds like you may not be in "Auto" mode. Press the "Func/Set" button, then press Right or Left to select the "Auto" mode.

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I was replacing my screen on the SD800IS.


Sounds like you need to also reseat the skinny ribbon cable. Believe this is the one that provides power to the backlight:

http://blog.jharding.org/2008/05/replacing-lcd-on-canon-sd850-is-few.html

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Cannon power shot sd800IS


download from canon's web site or just usb camera to computer and computer will auto recoginize camera turn on and put in playbck mode

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