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Re: icemaker not making ice
Ok no ice, so how old is the unit? Check for a tube that feeds water to the back of the fridge first.
Get a bucket, and the hose should be maybe a 1/4 inch plastic line, with a clamp of some type, take the clamp off, over the bucket and confirm you have water coming to the fridge. If so, remove the ice drawer or bucket, with a flash light look ALL over the area where the ice falls into the bucket in the fridge, many times a cube will bounce out and wedge something so the contol arm or device tells the fridge it is full when it is not. Look all over, with a LIGHT, it is very common, and very common to get charged $70.00 for a service call to do the same thing.
If either of these do not get you going write me back.
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In order to determine the problem you must check a few things:
1) Is there water in the ice tray? If not. verify the saddle valve is turned on, check the connection on the water valve, verify that there are no kinks in the inlet hose, and check he water filter to see if it is clogged.
2) Is the temperature correct? Make sure the fans are working properly and air is flowing. Verify the the frig and freezer are at the correct temperature and make sure the ice maker compartment door is sealing shut.
If these things check out ok, run an ice maker test. Make sure the ejector arm and feeler arm are in their original positions before beginning. If they are not:
1. Turn off icemaker and wait 5sec. 2. Turn on icemaker. 3. Wait until
feeler arm and ejector are back to original positions.
To begin the icemaker test: Press and hold the test button on the icemaker for 5 seconds. If the LED, feeler arm and or ejector does not return to to their original positions the problem is with the ice maker. The ice maker part number for your model is 5989JA0002G
Refrigerator - Icemaker Not Dispensing,or Not Making Ice
Check that the feeler arm on the icemaker is in the down position and is not blocked.
If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker.
For more information on the causes of new icemakers not making ice.
For more information on normal ice production.
Side by Side models:
The filter may be loaded with sediment that can cause low water pressure.
The water pressure must be between 40 and 120 psi.
Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production).
Test the water pressure:
Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate.
If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place.
If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced.
If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter.
If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator.
If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly.
Ice not Dispensing Due To Clumping Ice:
Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons:
Low food load:
The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting.
Lack of use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up.
If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production.
For more information on the causes of clumping cubes.
If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.
This is due to the arm that controls the switch on the icemaker itself either being shorted or froozen in the toggled position. Usually the arm would lift as your ice container becomes full and shut the icemaker off until it reached a level where the switch would then toggle to the make ice position and then start makeing ice again. There are three 1/4" screws that hold the icemaker in place remove these screws unplug the icemaker and then use hot water to dethaw your ice maker for about 2-4 minutes after wards dry the icemaker then try reinstalling the icemaker if the problem persists replace the icemaker itself. If you have any further questions message me back I await your reply. Thank you Rick
The problem there is going to be one of 2 related causes.
The tube in the back of the icemaker where the water enters it is partially frozen and when the water comes into the icemaker some of it is spraying into the bin instead of filling into the icemaker.Remove the icemaker and check and thaw that tube.
That tube is out of place so once again instead of water filling into icemaker correctly some of it is running into ice bucket instead of icemaker.
Most of the time where they are making ice at the fill tube point the icemaker water valve in the back of the unit is leaking / dripping water past the valve / diaphram seat and it will have to be replaced. You can prove this by turning off the icemaker and then pulling the tube off the back of the unit and placing it into a bucket over night. If your sure the icemaker is off and there is water in the bucket the next morning the water valve is bad.
Now as for that ice in the icemaker fill tube... you can use a hand held hair dryer to defrost it once you change the water valve. I just changed my own water valve on a maytag less than 2 weeks ago that was doing the same thing. (Ice in fill hole and tube) It is working like a champ now.
If you have a "paddle" switch just below the icemaker make sure there is tension on it, i.e. the tension spring might be loose. Make sure the tension spring end is inserted into a tiny hole. Mine wasn't, I did it and ice maker works fine now.
check if the icemaker is switched on.And place the ice bin correctly.If it is not placed properly it will not function.Check the ice cube level arm(microswitch) or the ice sensor(in some models to detect the ice cubel level) not blocked.Check the user manual if is there any self test mode of the icemaker.
Another user on this site is having a similar problem. What I suggested to that user is that they call the manufacturer before calling an appliance technician to see if there is a remedy for this problem in that it may be common with their product. Nothing beats saving money by making a free phone call. With that being said, I think the problem is in the solenoid of the ice makers. Water is getting to the solenoid but it is not turning on to allow flow beyond that point. It could be defective or it may be something as simple as trash or air in the line.
My ice maker on the Subzero 650 is up and running again. After checkig the tray and shutoff mechanism thoroughly I checked the display in the fridge aea and noticed a "service icemaker" indicator. I turned the icemaker off and then on again with no change. I then turned the power to the entire refridgerator/freezer unit off, waited ten seconds, and thurned it back on. This apparently must have reset some type of logic because the icemaker immediately began to cycle (ice ejector began to turn slowly) and then I heard the water soelenoid turn on to inject water into the ice trough. It's been 24 hours now and the icemaker tray is filling up nicely. I guess my icemaker just need to be rebooted. The miracles of modern technology. I appreciate the suggestions posted in response to my posting as well as the postings of others with similar issues as well as te corresponding suggestions. All of these together lead me to investigating areas that ultimately lead to resolution. I probably would have called for an expensive repairman if not for this forum. THANKYOU!