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Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Having the most recent Java application will ensure proper communication between Internet Explorer and the Messenger application. Please follow these steps to uninstall and reinstall your Java runtime environment.
Uninstall and Reinstall Java
1.On your keyboard, hold down the Windows key and press the R key. This opens the "Run" command.
2.Type in appwiz.cpl and click OK. This opens "Add or Remove Programs."
3.Select Java and then click the Uninstall button. There may be multiple installed versions, so be sure to remove all of them.
4.Next, download and install the latest version of Java Runtime Environment
5.To ensure the update is effective please Clear the Yahoo! Messenger Cache
6.Restart Messenger to determine if the issue is resolved.
If the issue persists, try Resetting the Browser Configuration.
Sometimes proxy setting or a firewall or even the anti-virus can stop Yahoo Messenger from downloading. If you've turned off the firewall, you may want to have a look into your proxy settings or anti-virus.
Alternatively, you can download the application from a different website like Softpedia. Yahoo will only give you an installer which will download the application and cause one of the above problems. Here's a link to Yahoo Messenger 10. Even after installation, you might have to grant access to Yahoo from anti-virus, otherwise it may not connect. Usually when it's trying to connect a pop-up from AVG will ask if you want to let Yahoo Messenger to access Internet and you have to allow this.
Sometimes the Linux OS has a fit and wont log into any of the messengers because of an internal error, Most likely is that yahoo messenger has updated and is no longer compatible with the Linux OS. Keep trying or use a different messenger, it may just be a compatibility issue with linux
have you tried go to your windows firewall and check if yahoo messenger was blocked if you see it's not fine! but if you log in and this message appear again try this: if your antivirus has firewall also maybe that is the problem! if you have this one try to remove the protection for IM and messenger and i'm sure it will work for you