Question about E-Machines eMachines Refurbished EMA SYSTEM BOARD MODEL T2984 eMachines (102257) PC Desktop

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Sound card problem

My sound card is not working. when try to play music, it shows "bad sound directory. please install proper drivers". i tried to install the sound card bt didn't work.

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  • kay_x1 Nov 05, 2008

    there is no yellow ! next to sound, video and game controllers. what to do now?

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  • Master
  • 749 Answers

Did you reinstall the sound card physycally on the main board or did you install new drivers?
You need to check the device manager (start-settings-control panel-system-select " hardware" tab at top, then click on device manager)
If you have your sound card listed in its category (sound, video and game controllers) or listed in the "other" category and it has a yellow ! next to it, you must right click on it and hit uninstall. one of those will cause the computer not to even look for the sound card for install because the computer thinks it's already installed , even if its wrong.
so if you see one of these, expand the + to see the device , then right click on it and select uninstall .
then procede to load the new driver. restart
Regards.

Posted on Nov 05, 2008

  • Jeff Strader
    Jeff Strader Nov 06, 2008

    the driver you are looking for is on the third disk of your recovery disk set, put that disk in the drive, navigate to the drivers folder via windows explorer, and look for a folder marked sound or audio, inside that folder will be an executable file called "setup" or "install". this will install the drivers that came on the computer when you bought it.

    Regards.

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