Question about Marantz DVD-810

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Protron dvd player

My dvd player is reading wrong disc. Even if I put in a cd or dvd. Can anyone help?

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First try a lens cleaning disc. If that does not help then take off the top cover, locate the little laser lens on the pickup assy. Take a damp cotton swab with alcohol. Litely in a swirling motion rub the top of the little lens, then turn over the swab and dry off the lens with the dry side. If that doesnt help, well im afraid its time to get a new player as to take it into the shop would most likly exceed the cost of a new one. Good Luck

Posted on Oct 09, 2006


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1 Answer

My dvd player has just stopped playing disc's? I insert a disc, it loads up as the little circle comes up, saying loading. Then it says bad disc.It stops. Does anyone know what could be wrong here?

Couple things could be. I've found : the disc can be dirty, wipe it off. Or if its damaged the lens won't read it.
What usually helps the most is to put a lens cleaner in the player. they sell them. I only have a CD cleaner ( prob called lens cleaner). It still fixes it for me.

Jul 20, 2015 | Televison & Video

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Seems that your disc/cd reader which is in the DVD Player itself is damaged, try to move it a bit with your finger, blow some air out of your mouth at it and clean it again. If that didnt work, take it to protron shop and change the reader.

Nov 18, 2007 | Protron PD-800 DVD Player

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I have a protron 800 and its always saying wrong disc or some other **** and it wont load half the time. what am i doing wrong beside owning this thing?

Maybe the laser lents are dirty or malfunction.
You can try clean it with a piece of cotton (laser lents is a eye as glass inside the DVD Writer ( palce where you place your CD)

Is important for people who share their knowledge, know your comments.
If the answer is helpful, rate my answers

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it has a bad laser or will not read certain video farmats. most likely the laser in my dealings with proton. bye

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Give BIG blast of air into CDROM tray (open) slot
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Dec 17, 2008 | Protron PD-007 DVD Player

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Wrong disc?

for god sake, i want to talk to customer support... you guys don't even have a 1-800 number posted....disgusting.....I am very upset with your cheap product...i guess i won't be buying protron dvd players from now on.....Whenever I put a dvd, it keeps on saying wrond disc and makes a wierd sound....please solve my problem and also give me your customer support phone number

Nicky Patel

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4 Answers


Have you tryed cleaning the player yet with a disc cleaner or by opening the unit and cleaning off the lens very carefully with a cue tip? try that first . Good Luck

Jul 01, 2006 | Protron PD-800 DVD Player

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