Question about Samsung SCX 4200 All-In-One Laser Printer

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Ink smudges on printed page.

I have a relatively new genuine cartridge fitted but despite using maintenance drum cleaning of about 10 passes of clean paper I am still getting ink smudges on the right hand side of every copy printed. How can I solve this problem?

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I had the same problem when i refilled my cartridge. All I did to solve it was this: I removed the cartridge from the printer and cleaned the green cylinder with a very soft cloth. There is a cogwheel on both sides of the cylinder, so you can move the cylinder by turning the cogwheel. On my cartridge there were a few, hard ink-spots, i had to rub a little to wipe them off. When I removed them, the problem was solved.

Posted on Nov 13, 2008

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Blue and yellow not printing


Just make sure you are inserting genuine Lexmark cartridges. Lexmark does not recommend the use of refilled, remanufactured or clone cartridges, you might not get the print quality you expect from ink that is specially formulated by Lexmark.
Try cleaning the cartridge nozzles using the Lexmark software installed on your computer instead:1. On your computer, go to Start menu.2. Go to Programs.3. Go to Lexmark 2600 Series folder.4. Select Lexmark Solution Center.5. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean it from dirt and possible clogs.
Should the problem continue, please contact Lexmark Technical Support Center to have your genuine cartridge replaced. They might ask for your receipt so have them ready. If you're not using genuine supplies, please replace your cartridges with original supplies.

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Just make sure you are inserting genuine Lexmark cartridges. Lexmark does not recommend the use of refilled, remanufactured or clone cartridges, you might not get the print quality you expect from ink that is specially formulated by Lexmark.

Try cleaning the cartridge nozzles using the Lexmark software installed on your computer instead:
1. On your computer, go to Start menu.2. Go to Programs.3. Go to Lexmark 2600 Series folder.4. Select Lexmark Solution Center.5. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean it from dirt and possible clogs.
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Make sure you are inserting genuine Lexmark cartridges.
Try to clean the cartridge nozzles. Refer to the steps below:

Cleaning the Print Cartridge Nozzles:

1. Open the Lexmark Solution Center. Click Start > Programs or All Programs > Lexmark 1300 Series. Select Solution Center.


2. From the Maintenance tab, click Clean to fix horizontal streaks.

3. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.

4. Print the document again to verify that print quality has improved.


Using the control panel

1. Press Menu.

2. Press the down arrow button until you highlight Clean Cartridge.

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How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
      • Do not use a scrubbing or wiping motion because this might damage the drum.
        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

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Your print head is bad. Try cleaning it with a tissue. You may see if you can find a replacement for that printehead.

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If smudged stains appear at the top center of the printed page:
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  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pagessettings.

- If smudged stains appear at the right or left corner of the printed page:
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- If smudged stains appear on the reverse side or at the bottom of the page:
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
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    How to clean the machine's printer platen
    1. Unplug the machine from the AC power outlet.
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    4. Close the scanner cover.
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    > Brother Genuine Supplies information
  • Make sure you are using the paper support flap.

    To use the paper support flap, pull out the paper support (1) until it clicks and unfold the paper support flap(2).

platen1-y4i03b33115mpu3ejihwhjwc-5-0.gif

flap1-y4i03b33115mpu3ejihwhjwc-5-2.gif

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