I had the same problem and had to leave my camera in for service twice, although I am not using it that much. In the end, they told me they had to change the "head" which cost me about 100euros. If it happens again, I think I will throw the camera in the bin!
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Believe it or not, after having the same problem "re-insert cassette" and "reattach power source", and after talking to Sony and them telling me it would be $111.00 to repair, I hit mine with the palm of my hand twice on each side and twice on the back by the battery and it actually worked--haha Go Figure!!
Hi, The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck, In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment. Hope you will understand my sayings. Thanks for using fixya.
Hi, I had the same problem. When I inserted the new (or old ) cassette, it was showing me the same simbol as you are describing here.... The one thing to do here is to let it check in some CamcorderReparingCentre. After I let it to repare it they told me that there was some kind of engine broken , I paid £60 for reparing but my camcorder is working again,properly like before...
Tht means the recording protector tab of the tape is on, check the
tape, most or f the time there will be a plastic piece tht can be
broken off if u need to prevent any thing from recording on it, try
covering the hole with a piece of adhesive tape and try recording
Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.
reel table on the right ( take - up ) if has
low tension ? will slow down or stop , giving
reinsert error : stretching spring ( inside
reel table ) will fix problem , as well as to
order and replace reel table .