Question about Datamax I-4308 Thermal Label Printer

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Printer stays in a SND mode

Hi

I have several Datamax printers and are used for label printing throughout the warehouse, the problem we have is that printer stays in a send mode, to get it going again, we have to cycle the printers again, ie., power the printer off, then end and restart the writers again on the AS400, any ideas.

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  • dmantek May 11, 2010

    Hello,



    I assume your printers are networked and using DmxNet card in them. If so, then I recommend that you update firmware on the Network card. After updating the firmware, change the setting in the network card that has Gratuitous ARP to 2.

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  • 254 Answers

Have you check the firmware issue?

Posted on Sep 03, 2009

  • pkwc Sep 04, 2009

    this must be a firmware issue.
    Try to download a new firmware from:
    www.datamaxcorp.com

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