Question about HP Officejet Pro L7590 All-in-One InkJet Printer

3 Answers

The scanner will not work on the L7590

After installing HP's updated driver on my new HP Officejet L7590 the scanner is not working, I receive the message "No Scan Options". While installing the update I was alerted with a pop up window saying "Didn't get Device ID" while windows was attemting to configure the scanner?

Posted by on

  • 6 more comments 
  • Anonymous Nov 12, 2008

    i do have one computer it is working on and another setup it is not

  • Anonymous Dec 12, 2008

    same issue

  • pn36 Jan 05, 2009

    I have the printer on a local network. Printing works fine from three networked XP SP 2 PCs. Howerver, when I startup HP Essentials for scanning, the scanning software can't find the printer/scanner. I go to Windows Scanner, to add a Scanner, but don't have the driver.



    Cheers,

    Paul in Los Angeles

    pn36@yahoo.com

  • sunboatsa Jan 07, 2009

    it works on my laptop but sporadically usually 1/2 of the page comes through. It has printed only once from my desk pc and never again. What is up with this printer?

  • surfdna Jan 13, 2009

    I have a new HP L7590 Networked All in One printer.  I intermittently get error messages when I try to "scan picture" from the HP device manager. HP Scan Pro opens but I get one of two messages 50% + of the time.  Message 1 indicates that the scanner is in use by another program-it is not.  The other message is that there was a scan error and that it can not initialize. I am on a Mac with OSX 10.4.11 running. 

  • lrhila Jan 30, 2009

    I have a similar problem: i have hp all-in-one 5783. It works great with a Vista ulitmate addition but when i connected it directly to my XP, installed the SW - the SCAN option is missing. Uninstall the whole sw, installed only the basic drivers and receievd the msg "did'nt get device ID".

    The printer can print and copy but cannot SCAN.

  • Simon_w Mar 02, 2009

    I have a similar issue and I think it might be a hardware conflict. I run a PCI soundcard on my system and each time I have uninstalled and reinstalled the HP software it has caused my soundcard to stop working. This time I decided to get sneaky and leave some music playing in Media Player so that the soundcard would be in use as I installed the HP software. Sure enough, right at the end the install came up with that "didn't get device ID" message, which I didn't get before. So now the soundcard still works but the scanner still doesn't. Interesting. Not sure what to try next, but if I come up with anything that works I'll post it here. Cheers

    Simon

  • kfannin809 May 14, 2009

    When I press the Scan To button it says No Scan Options.

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Found on HP page:

Open the following ports on the firewall utility by following the instructions provided by the manufacturer: UDP ports: 161, 427 and 137
TCP ports: 9220, 9500 and 9290

I allow these ports in my firewall (router firewall) and it works now.

Source:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897551&jumpid=ot_recdoc/c00503569/en_us/c00897551/loc:3&custom_solutionid=rd_c00503569&lc=en&dlc=en&cc=us&product=3643612

Cheers

Marek

Posted on Feb 02, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Scanner works on my laptop but not on my HP desk top

Posted on Dec 08, 2008

Ad
Amit Verma
  • Level 2:

    An expert who has achieved level 2 by getting 100 points
    MVP:

    An expert that got 5 achievements.
    Governor:

    An expert whose answer got voted for 20 times.
    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 102 Answers

Download and install full/complete drivers for your HP printer

Posted on Oct 20, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

6ya.com

6ya - Get Instant Help

6ya.com

Need repair answers fast Use 6ya to...

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Scanner says in use when nothing is printing
These instructions will fix the majority of scanner2_bing.gif problems and networking problems using ethernet:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01849855&lc=en&dlc=ro&cc=ro&product=3643612&rule=4124&lang=ro

The key is to assign a static ip address for the printer. The install problems of trying to get the HP printer to be found will go away. You can then use the scanner. Also...it is crucial that when connecting other laptop's and PC's on the same network that you use the hp printer'rs host name to find the printer on the network. I find that the IP address can and usually fails to find the hp on the network. Mostly likely you cannot search the network for a hp printer until you go the route of find the hp network printer with the host name of the printer. You will also need your install disk when installing on other networl laptop's and PC's since windows xp and Vista machines don't have the drivers in the list. You will need to point the add printer gui driver to the disk and look for autorun.inf
file. After selecting that file...you can then see your drivers

May 20, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

3 Answers

Scanner error in HP officejet Pro L7590
These instructions will fix the majority of scanner problems and networking problems using ethernet:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01849855&lc=en&dlc=ro&cc=ro&product=3643612&rule=4124&lang=ro

The key is to assign a static ip address for the printer. The install problems of trying to get the HP printer to be found will go away. You can then use the scanner. Also...it is crucial that when connecting other laptop's and PC's on the same network that you use the hp printer'rs host name to find the printer on the network. I find that the IP address can and usually fails to find the hp on the network. Mostly likely you cannot search the network for a hp printer until you go the route of find the hp network printer with the host name of the printer. You will also need your install disk when installing on other networl laptop's and PC's since windows xp and Vista machines don't have the drivers in the list. You will need to point the add printer gui driver to the disk and look for autorun.inf
file. After selecting that file...you can then see your drivers.

May 14, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Unable to input a destination for the Button Settings Tab
Even if the printer installs OK, the scanner is not allways recognized. Try to look for new hardware>scanners in Control Panel. It migth want the HP CD or the driver from www.HP,com. Or find a picture editing program and File>Import>HP officejet Pro L 7590 AIO- twain! That works!

Mar 05, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Hp officejet 6500 all in one, scanner suddenly quit working, small office network only two pcs, printer function works, but scanner says no connection? Removed HP driver, Reinstalled whole thing from Hp...
The scanner has a separate driver. Go to Device Manager and click "Imaging Devices." Is the scanner there? If yes, try to update driver. If it's not there, right click and select "scan for hardware changes." Plug and play should see the scanner and install it. If not, go to control panel, hardware, add device. Keep the disk in the machine, as you know it has the drivers on it. If there is a newer driver online, you can update later.

Aug 13, 2017 | HP Officejet 4315v All-In-One InkJet...

1 Answer

Scanner does not work It keeps telling me "no conncetion to computer" but the printer is conected . I can copy from the computer. Wher can I find an instruction manual for Officejet Pro L7590 My last HP...
The Driver of the scanner and driver of the printer, this two miscellaneouses of the driver, in addition is fixed. Attentively install both drivers with mounting disk. Else use the cable USB from kit of the supply, scanner can not work since long шур USB.

Sep 25, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

2 Answers

I am using windows xp and I am having problems scanning using HP officejet L7590. I can print with no problems
http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/product_pdfs/3643611.pdf
this is an user manual ..complete edition ...save it ...and read it well .cause if you can print it means that isnt a driver problem ...but just your skils with it ...I hope this will in-light ya ...

Jul 18, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Computers not sensing scanner via LAN
Scanning over network usually requires software to connect. First go to the drivers page as below. Windows Vista | Windows XP, download the latest drivers (the Full Feature one) as well as the firmware update for the OfficeJet. Plus the "Update" files that's dated newer than the Drivers.
Upgrade the firmware (this will reset all custom settings in the OfficeJet like IP address) with a USB connection.
Run the full feature installer and if there is an option for Networked OfficeJet, then tick it. Also you may need to change/disable firewall for the installer to pick up the networked OfficeJet.
Scanning over the network usually connects with a customized TCP port. And most likely the Windows "Scanners and Cameras" will not pick up network scanners unless it's been defined manually (installer can do this part).

Jun 15, 2009 | HP Officejet Pro L7650 Printer

2 Answers

Print to fax HP office jetpro L7590 does not work
Sounds like you need the fax driver for the jetpro L7590 . I went to http://www.hp.com, Selected "Downloads", "Drivers" and enterd "jetpro L7590" into the search. The next screen was a selection of OSs for Windows and one for Mac OS X and Linux. I hope the Mac one is what you need. If it is, download and install it.

May 28, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Software Installation Problem
Hi,
I understand your concern that you are unable to remove previous HP drivers installed on your computer. To resolve this download the HP software removal utility and run the utility.

Click here to download HP software removal utility.

NOTE: Select your OS and select HP software utility At bottom and click on download only. After dowloading run the utility for four times to remove the HP printer software completely from your computer.

After running the utility four times restart the computer and check whether HP Imaging folder is completely deleted or not which as located in C:/progra files/HP Imaging folder. If the folder is not there then the software is removed completely from your computer and continue to download the Full Feature software from the same link and install it.

Now try to scan from HP solution center. This should resolve the issue.

May 23, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Cannot receive fax
Hi,
Please check the following link to resolve the issue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01464158&lc=en&dlc=en&cc=us〈=en&rule=25363&product=3643612

Thank U

Jan 21, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

Not finding what you are looking for?

View Most Popular

Officejet Pro L7590 All-in-One InkJet Printer

  • Office Equipment & Supplies

Related Question

Scanner says in use when nothing is printing

  • HP Officejet Pro L7590 All-in-One InkJet Printer

Open Questions:

0 Answers

iR 3170Ci maintenance manual book

Jun 23, 2014 | HP Officejet Pro L7590 All-in-One InkJet...

0 Answers

can i hook up a hp officejet pro l7590 printer to windows 8.1 os? I can not find a way to check the ink levels in the printer since I hooked it up to my envy23 touchscreen which runs windows 8.1 64-bit

May 24, 2014 | HP Officejet Pro L7590 All-in-One InkJet...

0 Answers

grinding noise from ink sponge

Mar 14, 2014 | HP Officejet Pro L7590 All-in-One InkJet...

0 Answers

won't print much

Mar 10, 2014 | HP Officejet Pro L7590 All-in-One InkJet...

See all HP Officejet Pro L7590 All-in-One InkJet Printer Questions

Related Topics

HP Officejet Pro L7590 All-in-One InkJet Printer Logo

3,292 people viewed this question

Ask a Question

Usually answered in minutes!

Popular Questions

HP OfficeJet 7410 All-In-One...

HP Officejet 6500 Wireless...

HP Officejet 5610 All-In-One...

HP Officejet 5610 All-In-One...

HP Officejet J5780 All-In-One...

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
. Officejet Pro L7590 All-in-One...

Officejet Pro L7590...

Loading...