Question about HP Officejet Pro L7590 All-in-One InkJet Printer
After installing HP's updated driver on my new HP Officejet L7590 the scanner is not working, I receive the message "No Scan Options". While installing the update I was alerted with a pop up window saying "Didn't get Device ID" while windows was attemting to configure the scanner?
Found on HP page:
Open the following ports on the firewall utility by following the instructions provided by the manufacturer:
UDP ports:
161, 427 and 137
TCP ports:
9220, 9500 and 9290
I allow these ports in my firewall (router firewall) and it works now.
Source:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897551&jumpid=ot_recdoc/c00503569/en_us/c00897551/loc:3&custom_solutionid=rd_c00503569&lc=en&dlc=en&cc=us&product=3643612
Cheers
Marek
Posted on Feb 02, 2009
Scanner works on my laptop but not on my HP desk top
Posted on Dec 08, 2008
Download and install full/complete drivers for your HP printer
Posted on Oct 20, 2009
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Posted on Jan 02, 2017
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i do have one computer it is working on and another setup it is not
same issue
I have the printer on a local network. Printing works fine from three networked XP SP 2 PCs. Howerver, when I startup HP Essentials for scanning, the scanning software can't find the printer/scanner. I go to Windows Scanner, to add a Scanner, but don't have the driver.
Cheers,
Paul in Los Angeles
pn36@yahoo.com
it works on my laptop but sporadically usually 1/2 of the page comes through. It has printed only once from my desk pc and never again. What is up with this printer?
I have a new HP L7590 Networked All in One printer. I intermittently get error messages when I try to "scan picture" from the HP device manager. HP Scan Pro opens but I get one of two messages 50% + of the time. Message 1 indicates that the scanner is in use by another program-it is not. The other message is that there was a scan error and that it can not initialize. I am on a Mac with OSX 10.4.11 running.
I have a similar problem: i have hp all-in-one 5783. It works great with a Vista ulitmate addition but when i connected it directly to my XP, installed the SW - the SCAN option is missing. Uninstall the whole sw, installed only the basic drivers and receievd the msg "did'nt get device ID".
The printer can print and copy but cannot SCAN.
I have a similar issue and I think it might be a hardware conflict. I run a PCI soundcard on my system and each time I have uninstalled and reinstalled the HP software it has caused my soundcard to stop working. This time I decided to get sneaky and leave some music playing in Media Player so that the soundcard would be in use as I installed the HP software. Sure enough, right at the end the install came up with that "didn't get device ID" message, which I didn't get before. So now the soundcard still works but the scanner still doesn't. Interesting. Not sure what to try next, but if I come up with anything that works I'll post it here. Cheers
Simon
When I press the Scan To button it says No Scan Options.
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