Question about Whirlpool GHW9400 Duet Washer

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Whirlpool Online parts?

Hello,

We have the Whirlpool front loader F11 problem and would like to thank you for your technical advice. Can you point me to the best online sites to order a ccu for this machine?

Thanks again you have been very helpful.

Paul Hamill

phamill@csjhamilton.org

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  • Anonymous Feb 10, 2009

    I have been getting the F11 error also. I purchased a new motor control unit as recommended and installed. My washer then ran the next 4 loads without a problem and then the F11 came back. Now I am told to change the CCU and if that does not fix the problem we will then need to change the wiring harness.

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Searspartsdirect.com is usually a great web source because of their extensive parts lists and exploded view part diagrams. However, in this particular case, repairclinic.com offers a better price for your CCU. If you go to both websites, you'll see what I'm talking about.

Go to the Sears website first and type in your COMPLETE model number. If you look under the "Control Panel Parts" heading, you'll find the CCU listed as item number 15. The part number is 8182280.

If you go to repairclinic.com and search using the PART NUMBER provided, you will find it listed about $120 cheaper (item number 1059617). I don't know why there is such a difference in price, but the part number is the same. For future reference: There two sites usually offer comparative pricing with Sears usually being cheaper. I generally go to BOTH and compare, and both offer excellent service.

I hope this helps you. If you need further assistance, please let me know.

Posted on Nov 05, 2008

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Whash machine


The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

Feb 04, 2014 | Kenmore HE4t 3.8 Cu. Ft. King Size...

2 Answers

We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

Aug 19, 2011 | Kenmore Front Load Washer

2 Answers

Hello, I am renting a home and do not have the manual for whirlpool washing machine in the home. It is an Energy Star Duet front loader, stainless steel type. Upon scheduling a wash, the machine stops...


Hello there and thank you for choosing fixya
F11 is:
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

If all the connections look fine , then its possible the CCU is reading wrong and will need to be changed

May 16, 2011 | Whirlpool Washing Machines

1 Answer

I have an E4 front loader it is flashing F11 what does that mean?


If you're handy, there's a guy on Ebay who seems to specialize in the F11 problem. Here's the web address:

http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2

I know nothing about him, but he has great feedback.

Jan 16, 2011 | Kenmore Washing Machines

2 Answers

I keeg getting the dreaded F11 anf DL code!


Hi,
The following list of codes indicates an electronics communication problem with the washer:

Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
PLACEHOLDER FOR ART
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, then call for service.

Take care

Jun 22, 2010 | Whirlpool GHW9400 Front Load Washer

1 Answer

F11 error message on duet washer


hello there:
the f11 code you are getting means that there is a problem with the communication between the central control unit and the motor control unit try by checking the wiring harness to the central control unit and the motor control unit check the drive system for worn out parts that might need to be replaced check the motor and the wiring harness all the way threw to insure that there is power to all point hope this helps you out sincerely D.Jones

Jun 08, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Duet Sport HT WFW8400TE Washer: hello i have a whirlpool duet we originally had an...


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I had same error code F11 and DL.....I sprayed the door lock (inside) with WD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

May 16, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

AWM8121 Drain/Spin cycle stops


it seems to point to blockage in drainage pipe from drum likely to be a lost sock remove pipe and check

Jul 05, 2008 | Whirlpool AWM6120 Front Load Washer

1 Answer

F11 error


Click on the following link for advice on how to troubleshoot and diagnose the "F11" Error.

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

If you require further assistance, or need help in locating parts, please post back and let me know. I hope this is helpful to you.

Jun 11, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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