Cant change ink cartridge - says needs mk toner,

I struggled with this and it sent me nearly mad. Epson need their heads read for not giving the instructions either on the toner box or inside the printer. What customer care? I'm sure I'm not the only one who has felt like putting a sledge hammer through the ******* thing.

The other answer on this Fixya site says use the printer driver. That's not right for my computer. There is nothing on the driver about it.

To get the correct toner cartridge to face you when you open the front door... use the menu screen on the printer itself and the 4 buttons that are in a wheel shape. By default you are in the Information menu. Scroll down to Reset menu, using the bottom button. Press the right button (with the return arrow) to select this menu. The first visible option is 'Clear warning' which is a useful one to get rid of the endless warnings! But instead of selecting that, scroll down through this Reset menu until you come to 'Change Toner C', which is followed by M then K then Y.

In case you're wondering which is which - they are confusingly not in the same order as the colours on the printer. Cyan (blue), Magenta (red), K Black, Y Yellow.

Hope this saved the sledge hammer, and hope Epson one day think...

Thanks ImNoExpert. Your instructions worked fine but just need to add when you reach the colour cartrige you need to change you then press the right button.

My printer Epson Aculaser C1100 says paper jam when I cheaked there is no paper in side. What can i do???

You can tell the machine to rotate the carousel to the correct colour via the print driver.