Question about Plantronics - Bluetooth Headset Plus Base & Headset
My headset just stopped working. It has power. The red light is flashing on the base unit. The blue light on the headset is on, but the blue light on the top switch of the base unit will not light. I have checked the power and the connection to the phone. What else should I do?
Make sure the headpiece is charged. Turn the headpiece off by pressing the little black button on top of the earpiece and holding for about 5 seconds. Turn the earpiece back on again the same way. You should have a slow flashing blue light on the mic boom. The base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.
If this doesn't work you may need to manually pair the earpiece to the base by pressing and holding the Listen Volume Adjust + Button and headset Call Control Button on the earpiece until the light on the mic boom flashes red and blue repeatedly. As above, the base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.
Posted on Nov 05, 2008
Try re-syncing the headset to the base unit:
Posted on Jan 07, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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