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Re: re: dyson slim. When trying to tilt, a loud cracking...
If it is under warranty send it to dyson. the plastic is way to cheep to do any repairs yourself you will end up breaking something. if it is out of warranty i would try and see i the store you bought it from will exchange it. i know its not the solution you were looking for but dyson vacuums are under powered to begin with and they use substandard plastic. the only metal part on the entire vacuum is in the motor itself. everything else is plastic.
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I'm sorry to hear you're having difficulty with your Dyson Digital Slim. We should be able to help, but we will need some further details about the issue you're having. If you can get in touch with us directly, our experts will be happy to take you through some quick diagnostic checks.
You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have your machine to hand when you call.
I apologize for our delayed response. I am sorry to hear you are experiencing an unusual noise when you initially run your DC07. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone so we can also hear the noise to better determine next steps.
At your earliest convenience, please call us directly at 0800 298 0298 (UK) or 1-866-693-9766 (UK). We look forward to speaking with you.
I'm sorry to hear that you're concerned about the noise your DC17 is making. It will be difficult for us to help without hearing the noise, so it's probably best if you get in touch with us directly. One of our Helpline experts will be able to determine the cause of the issue, and will be able to recommend the best course of action.
You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.
Sorry to hear you're having trouble with your DC23 Plus. You might find it helpful to wash the pre-motor filter, and to check the cleaner for blockages. You can find a step-by-step guide showing how to do this in the Support section of our website:
You should find that this resolves the issue. However, if you've tried this and you're still concerned about the noise, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON. We can run through some troubleshooting over the phone, and provide the assistance you need.
You might be able to save yourself some money and do it yourself. When it makes loud noises like that it usually indicates that there is an issue with the brush roll and/or belt. Try cleaning out the roller brush and replace the belt. You can get a replacement belt here:
Hi there it's SmartAlec from NelsonVacuums.com.au here. It is the clutch of the brush activating. It is designed to stop the brush from chewing up curtains etc. If it is too sensitive it is either a faulty clutch, worn brush bearings or the end caps of the brush are full of dirt and muck. If you take off the bottom cover and lift up the brush the black caps on the ends can be removed and cleaned. If this doesnt fix the problem then it is the clutch or brush itself. I can help you with either of these problems but I would rather you try this first (im a bad typer). I can get any parts at all for the Dyson machines so if you need anything just ask on my website contact me page. Hope this helps!. Happy Vacuuming :)