Question about Canon imageCLASS MF5750 All-In-One Laser Printer
We have installed a new print cartridge and the printer will not recognize the new cartridge has been installed. We keep getting the message to "Install cartridge". We have tried unplugging the printer, leaving it a few minutes and plugging it back in. No change. This is not a new type of printer for us either. This is the second machine and the first one is still working great with no problems. We just got the new one about a month ago. Please help. Thank you
Use a Q-Tip and some clean water to clean the contacts behind the cartridge in the printer and on the cartridge itself. Then use a pencil with a clean eraser to polish the contacts. Be careful not to touch the part where the ink comes out of the cartridge.
Also, are you using Canon ink or third party?
Posted on Jan 11, 2008
you have a purge unit problem, cost more than the printer is worth unless it is under warranty,
Canon small printer technician
Posted on Apr 01, 2009
Some printer brands have a cute scheme that reads a "new" cartridge as good, but the refilled one has a small fuse link that is burned out by the printer. Try factory new cartridges. Unplug the printer power for a bit to reset the printer.
Posted on Jul 17, 2009
Remove the cartridges and gently wipe the cartridge contacts with a dry cloth, then put them back in. Then, hold the "resume" button for 10 seconds for each cartridge, that should reset them.
If that doesn't work, one of your cartridges (sadly) needs to be replaced.
Posted on Apr 11, 2010
It's mean you should replace a new print head
Posted on May 28, 2010
Testimonial: "Thanks! I had resigned myself to buying the print head. Now, I've got to find the least expensive, I don't want to throw away this printer that has worked so well for me."
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