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Brand new seagate drive, one month old, full of important data, just stopped spinning. No noise, no spinning etc. Really really need the data off, been offered service for $1000-2000AU. This will also void my warranty. Sucks. What can I do?

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  • morgazmo99 Nov 06, 2008

    yeah, definately tried that one. its not the plug or the connection. all plugs work for different devices. its the drive... not happy.. :(
    Thanks tho,



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Try another power plug off the power supply. if you dont have a spare, swap the one off your cd or dvd rom to make sure its getting power...make sure the dvd or cd is starting also..does the light on front of the dvd blink while booting up...if so, just try that power plug off that one.

Posted on Nov 05, 2008


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looking inside was a big error, that floods the internals with dust
the heads will now crash. but its dead anyway,, so no foul.
use your ears, not looking inside. gee. whirrrrrrr, try a good drive and listen, train those ears.....!!!
if it dont spin, or you can not feel the gyro effect (try that on good drive)
then the drive is bad. (or no power, +5v and +12v are mandatory)
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the drive (SATA/PATA but NOT SCSI or SAS) must spin up
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ever held a gyro, like in boy scouts or? or NAVY.
it fights you when you ,try to change directions, of the drive case.
the gyro effect. all HDD do this., spinning at full speed.

is that enough help, if confused read an A+ book, all this is covered in one book.

if not pata/sata drives, the controller or drive must be commanded
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It's not uncommon for new hard drives to fail suddenly even when only 2 months old. One option available is to take it to a data extraction facility. If you can find a local provider, that would be ideal. They will test the drive to find out if the damage is repairable or not. If not, your only option at that point, if you still want the data, would be to send the drive to a data extraction facility with a clean room where they will take the hard disc platter out of the drive, extract the data for you, and send it back to you on a CD/DVD disc. This option is expensive and can cost anywhere between $500 and $3000. If the data is that important to you, it may be worth your money.

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1. All drives fail sooner or later, cheap or expensive. You cannot name a brand or drive model for which a few drives did not fail within the first month. And most models even if cheap have probably had a few drives last 5 years or more. Better brands and models may be more reliable, with fewer early failures, but... Western Digital is a decent brand, of average quality. Seagate drives are generally considered better, but they fail too.

2. Any data that has any importance to you MUST be backed up. A backup is a second copy of an original item, physically stored in a second location. If the data item has special or critical importance, it MUST be backed up a third time at least, in a remote location, on a CD or DVD or portable drive or flash, offsite at work or home, or with friend or relative, or even in a car trunk. A better choice is to use a remote backup service/tool such as Mozy or JungleDisk. They are inexpensive, convenient, light on resource usage, and use strong encryption. Also, check out TrueCrypt (free, with strong encryption) for local encrypted storage. But never ever store only one copy of anything of importance.

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