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My Sony Cybershot 7.2 does not open, or zoom. The lens just stays in and closed. And when it is out, go back in. How do I get my camera to function properly?

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Yea, the battery is recharged and everything. But it still doesnt work.

Posted on Nov 10, 2008

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  • 208 Answers

ARE YOU USING FRESH BATTERIES? USUALLY WHEN THE LENS COME OUT, BUT GOES RIGHT BACK IN, IT IS BECAUSE THE BATTERY IS GOING DEAD. DON'T KNOW IF THIS IS THE CASE, JUST PUTTING IT OUT FOR YOU TO CHECK. IF NOT REPLY, AND I WILL TRY TO HELP MORE.

ARCLIGHT1217

Posted on Nov 05, 2008

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I have sony cybershot T77 ... i have couple of dried water spots on the lens (from inside). What needs to be done? All other functions are working fine.


If it's really inside the lens only Sony can clean that up. An ordinary cam repairman cant open up the lens. Only Sony has the tools for it.

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My camera Cybershot DSC-W150 has a problem with zoom


Sounds like your lens might be stuck. Do not force it closed or pull it out for that might further damage parts that are an integral part of its sliding mechanism. http://www.teleplancamerarepair.com/Sony_Cyber-Shot_DSC-W150 can repair this for you and they also clean your camera as part of the repair.
if there were any parts you were not able to put together after you opened it , make sure to very carefully put those back to go along with your camera.

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Camera lens will not come out all the way, and the screen says to turn camera on and off again. and absolutely nothing happens.


I brought my cybershot 7.2 to the beach, and stupid me did not have it in a proper camera case, and I am sure that a grain or two of sand got into the zoom lens. I used a sewing needle to no avail to try to probe this out, and in the end all I did was use my fingernail to help pull the zoom lens out, when turning the camera on, this worked perfectly after a few try's and the camera is now functioning as good as new.

The grain(s) of sand were obviously preventing the motor from opening the zoom lens.

Hope this helps.

Steve

Oct 10, 2009 | Sony Cyber-shot DSC-W70 Digital Camera

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LENS PROBLEM


The slightly open shutter is the reason for this problem. Thank God you mentioned it.
Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maens the shutter “blasdes” and stuck by particles/dust/something. So you just continue to shift them like that untill they are free again. Once they are free turn your camera back on and it should perform as normal.

Sep 18, 2009 | Sony Cybershot DSCW80 7.2MP Digital Camera...

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hi,
its a lance problem , if you are a technition then servise it properly otherewise contact any authorised person, and you are technition then contact me for mor, its may be any damege in your camera lance

Aug 31, 2009 | Sony Cybershot DSCW80 7.2MP Digital Camera...

1 Answer

Lens will not open to take photos screen says to turn camera off and on.


Hi,

You have an defective lens assy is it fallen on the floor o ris it shove
Otherwise there some contamination in the gearbox of the zoom assy It can only retosred by an repairshop. They clean the lens assy or change it.

Regards,

Rob NL

Apr 13, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Problem in opening the zoom lens of Sony Cybershot DSC-S650//C E37


you need tape a nail file and some rocks now scratch the lens with rocks and file it then tape it so i can see

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Cybershot sony 7.2 mega pixels optical zoom 3X-


i'm having the same problem!! I'd like to know what to do to fix this issue.


when i turn it on "turn the power off and on again" and it says it over and over again when i do it.....the lens doesn't come out anymore . It can show my pictures but thats it.

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8 Answers

Lens Stuck


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

PS Tried the Sony online chat support - useless!!!!

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