Question about Microsoft Windows XP Professional

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Rebooting when try shutdown

This is Phani
i have four computer in the four two computers is rebooting when try to shutdown. to troubleshooting this problem i disabled automatic restart from system properties after disabled iam getting Blue scrren of death (BSOD) in that error "Stop c000021A {fatal system error} the windows logon pross system prosses terminated unexpted status of 0x00000000 (0x00000000 0x00000000)

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I believe its a hard drive or power supply. Fatal system error means sometimes hardwear problems. Not windows

Posted on Nov 05, 2008

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It seems that some minor windows files are corrupted, you needed to insert the Windows XP CD and try to fix the files by re-installing the system... this will restore the corrupted files.

Good luck.

Posted on Nov 05, 2008

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Posted on Jan 02, 2017

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1 Answer

What is the possible problem when your computer is automatic shutdown while using?


A number of things - all bad.
If I were betting on problems I've experienced, I'd be betting on reasons #5, #6 (memory), or
reason #8 (overheating due to failing fan), unless its reason #3 (virus).

(1) you laptop (if you have a laptop) battery is dying, and the system is hibernating in response to the low power indication.
(2) your computer's "Standby" button is being accidentally pressed (or the button has failed), and the computer is going into "Standby mode" since it thinks that the "Standby" button has just been pressed.
(3) a virus/worm/Trojan horse/spyware or other malware infecting your system can cause a system restart. While your computer is actually up, run an anti-virus scan and let it run until the system
shuts itself down, and keep running these anti-virus scans until it finds something, or the scan
finally runs to completion. Only when malware is eliminated as the cause of your system shutdowns can you proceed to address any other cause(s) of random system restarts/shutdowns.
(4) You're accidentally pressing the system "Reset" or "Power off" button (if you system is a tower).
(5) Your computer has developed a memory error in the area of RAM where the kernel is resident.
(6) Your computer has developed a memory error in the area of RAM where the ROM BIOS is loaded.
In the case of #5, or #6 perform an in-depth system memory diagnostic using your system's
ROM BIOS resident diagnostics. Access these diagnostic programs by entering SETUP while
your system is booting - usually by holding down F2 (or other system-specific function key) while the system is booting.
(7) Other software problem(s)
In this case, boot your system (and use it for awhile) in SAFE MODE. Safe mode is selected by holding down F8 (or other system specific function key). If you system does not randomly restart while in safe mode, then you have a software problem causing the restarts when in "nonSafe mode"

For Windows XP users

Windows XP is designed to automatically reboot each time an error occurs such as a BSoD (Blue Screen of Death). Although this may be nice for errors that do not occur often, users who have a re-occurring error may wish to identify the error to troubleshoot it. Below are the steps on how this feature can be disabled and enabled in Windows XP.

1. From the desktop right-click on My Computer.
2. Click the Properties option.
3. In the System Properties window click the Advanced tab.
4. In Advanced click the Settings button under Startup and Recovery.
5. In the Startup and Recovery window uncheck the Automatically restart check box.
6. Click Ok.

Now if the computer generates an error it should not automatically restart and enable you to display any errors your computer may be experiencing.

(8) Possible Heat related issue

Many computers today are designed to turn off or automatically reboot if the computer, processor, or other device in your computer gets too hot. If you have heard any abnormal noises coming from your computer recently such as a high squealing this could indicate a fan may be failing in your computer. If the CPU fan is starting to fail, the motherboard will shutdown the PC when the CPU
temperature exceeds a CMOS-set threshold, which protects the CPU from a thermal meltdown.

First, verify the fan on the power supply is working by examining the back of the computer and see if the fan is moving and moving smoothly. For all other fans in the computer (e.g. CPU fan and/or
a tower case fan (if you system has one)) you will need to either open the computer and visually verify that all fans are working.

If your BIOS monitors the RPM of the fans enter CMOS Setup and verify it does not report any errors.

(9) Issue with the operating system (operating system bug)

If after following each of the above recommendations your computer still continues to reboot it is likely that you are experiencing a Microsoft Windows operating system related issue (an operating system bug). To help make sure this is the case try the below steps.

1. Reboot the computer and enter CMOS setup as the computer is booting.
2. After you have loaded the computer in CMOS setup let the computer sit for a long time.

If the computer does not reboot while letting the computer sit in CMOS it is likely that you are in fact experiencing an issue with Microsoft Windows and it is recommend that if you have followed all of the above recommendations that you reinstall Microsoft Windows - or, since you're running
WinXP Service Pack 2, you may want to simply install (free) Service pack 3 and/or Service Pack 4,
and see if that resolves the operating system bug issue. Note that Windows XP SP2 is a particularly stable version of Windows, and it is unlikely that your "random restart" issue is going to be an operating system bug.

Sep 19, 2011 | Microsoft Windows XP Professional SP2

1 Answer

My computer is ASUS X83VB , Window Vista License First, my computer were updated when I shutdown it but I did not wait it to complete so I shut it down. The next day I turn on my computer and it got a...


I would suggest rebooting the PC, once you see the Bios menu start pressing F8, . Keep pressing f8 until we see an option to select boot from hard drive, or from cd rom. Please select CD Rom. This will allow the computer to boot the CD

Jul 14, 2011 | Computers & Internet

1 Answer

When I start my computer it shuts down and reboots about 4 times before it will finally start properly


Hello

A computer that constantly reboots can have one of several issues, and can be hard to troubleshoot if it will not stay on. Viruses and spyware can cause the computer to reboot continually, but hardware failure or power issues can also be the root of the problem. There several ways to approach the troubleshooting process.

Hardware failure can cause a never-ending reboot cycle; eliminate the most common causes first. Replace memory chips one at a time to rule out a bad stick of RAM. If the memory checks out, boot from the Windows CD and access the Recovery Console. Run chkdsk /R at the command prompt to check for problems with the hard drive. Remove any optional cards that were added in to the computer (such as a sound or network card) to eliminate them as the cause.

Press the F8 key while the computer is starting up to access the advanced start-up options. Select "Last Known Good Configuration," and press Enter. If that does not work press F8 again, and select "Safe Mode" this time. If you are able to access Windows in Safe Mode, disable the option to automatically restart Windows after system errors by right-clicking on the My Computer icon and selecting "Properties." On the Advanced tab, click the "Settings" button under "Startup and Recovery" and clear the check box labeled "Automatically restart." This will allow you to restart the computer without getting stuck in the reboot cycle. Ensure that your antivirus and antispyware software is up-to-date, and perform complete scans for any infections. Remove any newly installed software that may be incompatible with Windows, and update drivers for your hardware.

Replace the power cord to the computer, replace the power strip it's plugged in to, and try a different outlet. If nothing else helps, try a new power supply. Be sure to purchase one with enough power for your computer: use a high-performance power supply for a gaming computer or a lower-performance power supply for a regular workstation.

Nov 13, 2010 | Microsoft Windows XP Home Edition

2 Answers

What means of reboot ?


Reboot means to restart the Computer. All the opened applications will be closed and Computer will be re power cycled.

Jul 10, 2010 | Microsoft Windows XP Professional for PC

1 Answer

My computer restarts when i turn off the computer


Most Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.
Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart.”
Here are some of the things that may have produced this reboot-instead-of-shutdown symptom. Please refer below and perform the steps which are appropriate to your situation:
  • By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. As expected, at least half of the Win XP shutdown problems went away with the release of these patches.

    One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! “Roxio Easy CD Creator Platinum 5.0 can be a real hassle to get working under Win XP,” Bert wrote, “and there is the risk of your computer not booting if you blindly go ahead and install it without first consulting the Roxio Web site.” Bert also mentioned that Roxio’s “Take Two” backup program (normally part of Easy CD Creator 5 Platinum) is uninstalled when the Roxio patch is applied.

    • Direct CD. Many Easy CD users (but not all) found that installing Easy CD 5.0 does not cause the shutdown problem, provided they do not install the Direct CD component.

    • UDFRINST. Several people solved this reboot-on-shutdown problem by deleting the UDFRINST file. This file is part of the Roxio CD-RW software for systems not using Direct CD.

    • CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version 1.0.0.1048) as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)

    • Video Pack 5. Roxio’s Video Pack 5 causes the same problem because it contains includes the main parts of Easy CD 5. SOLUTION: Uninstall Video Pack 5 and also delete CDRALW2K.SYS (Tip from Christian Männchen). However, this solution may also have the side-effect of disabling access to your CD or DVD drive. SOLUTION TO THE SIDE-EFFECT: Apply one of the repair methods in MSKB Article 270008, Code 31 Messages Occur After Removing Adaptec Easy CD Creator 4.02c in Windows 2000 (Tip from Peter Kingsley).

  • Whether or not APM is enabled makes a difference — but the effect could go two ways. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to a known Windows 2000 problem. The issue seems related to the computer’s specific hardware or BIOS — so, as with all NT operating systems, stick to the Hardware Compatibility List where possible.

  • USB Connections As can be seen from remarks in the Misc. Hardware Issues section below, several different USB-related issues can impact shutdown. One of the most concrete examples was a “reboot on shutdown” problem contributed by correspondent Rick Bross. If his several USB devices (PDA cradle, flash card reader, etc) were plugged into the motherboard’s USB ports, his computer would reboot on an attempted shutdown; but when, instead, he plugged them into an external USB 2.0 hub, shutdown went just fine. (This was with Win XP Professional SP1 on a Supermicro X5DAE dual Xeon motherboard. The same devices plugged into an Asus A7M-266D dual AMD 2000MP system on the same OS worked without problem.)

  • “Wake on” power settings Power-management settings that have the computer “wake” on LAN, USB, modem, or (for that matter) probably anything else may also trigger a restart after shutdown. Correspondent Simon Wei provided this tip after a friend of his found an old old Logitech USB mouse would trigger “wake on USB” after every Windows shutdown. Their solution was to remove that particular mouse and all worked fine. The principle is much more far-reaching than this one example.

  • Hidden “wake on” power settings If you have an Ethernet card integrated into your motherboard, you may have hidden “wake on” settings that are harder to find. Site visitor Jim Porter found that his Asus P5GDC-V Deluxe motherboard had a “wake on” setting in Device Manager | Properties | Advanced rather than in the BIOS or Power Management settings. (The Asus P5AD2 and P5GD2 boards have this also.)

  • Y-SB3 Logitech Internet Keyboard can also cause this problem. If you use it as a simple generic keyboard, there’s no problem; but, if you install the Key Commander software that drives the special Internet functions, Win XP will restart instead of shut down. Unfortunately, Logitech has decided that they will not be updating this driver for this keyboard. (Tip from Jan K. Haak.)

  • Logitech MouseWare 8.6. Windows reboots when shutdown is attempted. The software caused a BSOD with KBDCLASS.SYS. Removing the software solved the BSOD the problem. (Tip from Pablo Cheng.) MouseWare 9.0 and 9.1 also have been linked to reboot-instead-of-shutdown in Win XP. Removing the software resolves the problem. (Tip from Aswin Kindts, Greg Williams, and others)

  • Webstar DPX USB cable modem. In the one case known to me, the problem was solved by switching the modem’s connector from the USB 1.1 port on the motherboard to the USB 2.0 PCI card. (The modem was provided by Telewest Broadband, manufactured by Scientific Atlanta.) (Tip from Ann L. Goonan.)

Jul 03, 2010 | Computers & Internet

1 Answer

The system automatically shutdown


This could be anything, however I am suspicious of overheating. Does the computer actually just shut off or does it reboot?

Your heatsink/cooling fan may not be working correctly. See if you can install a utility which monitors the temperature of the CPU. If it keeps rising, this indicates a thermal problem and your fan and/or heatsink need replacing

Dec 04, 2009 | Microsoft Computers & Internet

1 Answer

Error message


That is an infections that doing that to your computer. You can stop the shutdown by running this command before the countdown reaches zero. Type this command from the Start->Run box:

shutdown -a

This should kill the countdown. However, you will have to get that infection removed from your computer.

Oct 11, 2009 | Microsoft Windows XP Home Edition

1 Answer

CAN SEE ALL THE IMAGES IN THE CONTROL PANEL,AND ALSO THERE IS A QUICK POP UP "THIS COMPUTER IS BEING ATTACKED" AND I CANT GO TO DESKTOP PROPERTIES OR SEE MY SYSTEM, ALSO IF I TRY TO OPEN CMD IT WILL...


Start the computer in Safe Mode by pressing F8 after the BIOS POST (just before the first Microsoft ... screen pops up) and select Safe Mode from the menu presented. Start your antivirus software and run a full system scan. Reboot after it has removed the infection.

Mar 29, 2009 | Microsoft Computers & Internet

2 Answers

How do i reboot my computer


When you click start, turn off, do you get the option to restart? Or do you have maybe a little arrow in the corner like on Vista that allows you to change options?

If you get really annoyed and really just want to restart right now, you can open up run (Start>Run)and type shutdown -r or command then when MSDOS Command comes up type shutdown -r.

Nov 21, 2008 | Microsoft Windows XP Professional

2 Answers

My computer doesn't turn off


I don't quite understand ya question exactly... However I think I have found wat ya need. Please find below some Shutdown troubleshooting links to help with ya problem... www.aumha.org/win5/a/shtdwnxp.php www.theeldergeek.com/shutdown_issues_in_xp.htm

Sep 05, 2007 | Computers & Internet

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