Question about Konica Minolta PagePro 1350W Laser Printer

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Vertical lines I have vertical lines on all print jobs. The lines are especially dark and prominent on the left and right margins. The problem was not solved by a new toner cartridge. Anybody have a solution?

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  • nebenb Nov 08, 2008

    I am sorry, but I do not seem to be able to clean this printer. You
    (Corysf62) suggest taking out the toner cartridge and cleaning the
    printhead with canned air. Which object is the printhead? I blew out
    everything I could see in the inside of the printer but no change.
    Secondly, you suggest that there might be dirt on the glass which can
    be wiped off. Looking into the unit, I see no glass anywhere. I would submit an image of what I see, but I can not get the insert image button to work. I would greatly appreciate any further help,

    Bruce


  • Anonymous Dec 01, 2008

    I have the same issue and I have changed thetoner cartridge and this did not solve the problem

  • Anonymous Dec 05, 2008

    I have the exact same problem. The issue is more prominent when I use a higher resolution.

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  • 188 Answers

If you have already replaced the toner cartridge as you stated, and the lines appear in the exact same locations as they did prior to changing the cartridge, then the problem is most likely the printhead ( laser ) unit.

Now when I say this, it does not necessarily mean the printhead is defective, it may simply be dirty, or have either dust, toner, or paper obstructing the lasers line of site with the photoconductor.

Remove the toner cartridge, use a flashlight to look into the unit, and try cleaning the printhead using compressed ( canned air ) air. Most of the time the obstruction will clear just by this. In some cases, the dirt on the glass is stuck, and must be wiped off with a soft, lintfree cloth, but try the canned air first.

Please comment after you have tried this and let me know how you make out.

Thanks, and good luck

Posted on Nov 05, 2008

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