Question about Fellowes 220C-2 Shredder

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Fellowes 220-2 jam light won't turn off

Basket full sensor cleaned off. object in sensor cleaned off. motor works fine in reverse. shredder turns freely in reverse. It looks like nothing is stuck in the shredding teeth. When the unit is put back in the run mode, the paper jam light turns back on. what is the problem?

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3 Suggested Answers

fellowesrep
  • 102 Answers

SOURCE: shredder problems

Seems it could be a problem with one of your sensors Fellowes Customer Service can easily and quickly diagnose your problem. 1-800-945-4545

Posted on Feb 26, 2008

  • 6 Answers

SOURCE: will not shred, but will go in reverse

Sorry don't mean to point out something obvious, but are you being shown any indication lights that the waste basket is not seated correctly in the bin or the head? If not, then you may want to try and check these connections anyway. Lights can burn out.

Posted on Aug 22, 2009

  • 215 Answers

SOURCE: We have a CR220 fellowes

you can try cleaning the "bin- full" sensors. they are located on the inside of cabinet, on the bottom of the shredder "head". one will be to the left side of basket and one to the right. they kind of look like little glass eyes mounted inside of black rubber casings. paper dust on these will do this sometimes. if that doesn't do it then it sounds like your "bin-full" sensors are bad. a known problem with these shredders. fellowes has come out with modified sensors. if it was purchased within 2 years, it should still be under warranty.

hth,
razors

Posted on Mar 10, 2011

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3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

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In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

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From your manual!

In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the waste basket; insert waste basket and repeat jam clearing procedure.

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hope this helps

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hth,
razors

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