Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

How do I clean the INSIDE glass/platen?

The inside of the platen is dirty and needs cleaning. How do I open the scanner portion to clean the glass?

Posted by on

  • 2 more comments 
  • 1printeruser Mar 25, 2012

    To open the scanner unit,
    1) Detach the ADF from the top of the scanner
    2) remove the four screws at the top rear of the scanner unit
    3) remove the left and right control panel covers. There are six snaps (3 top and 3 bottom) on each one. See the MP830 Service Manual (google it, I found a pdf for free) for photo illustrated directions. I started at the bottom, once that was free I pulled gently and the top snapped out relatively easily.
    4) remove the four screws holding the control panel unit and pull the control panel out part way.
    5) remove the two screws under the control panel unit.
    6) with a small flat screwdriver gently pry the top half of the scanner housing up, go around the edge and when you come to a tab try to push it in.
    Now you can clean the glass.
    BE VERY CAREFUL NOT TO DISTURB THE SCANNER UNIT ITSELF OR THE RIBBON CABLE - DON'T PUSH IT BACK OR FORTH ON THE RAIL OR IT WILL LOSE ALIGNMENT AND YOU WILL GET NOTHING BUT ERROR MESSAGES. I goofed mine up using Mergatroid's instructions below and am still looking for a solution.

  • kdogatyourse
    kdogatyourse Nov 18, 2012

    EXCELLENT! Worked great, THANKS!

  • kdogatyourse
    kdogatyourse Nov 18, 2012

    EXCELLENT! Worked awesome. THANKS!

  • Anonymous Mar 27, 2014

    Keep getting the error platen glass dirty please clean platen glass

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 286 Answers

You mean the inside of the scanner glass? (The platten is a part of the print unit),

You'll have to remove the sides and read cover. Unplug the scanner wires and remove the scanner assembly. Separate the document feeder from the scanner bed. Open the covers of the scanner bed (usually there are screws holding it together). Remove the glass and clean it. Reverse the process to reassemble.

Be careful. Canon multipasses are built a little like a Chinese puzzle box. There are little snaps everywhere as well as screws. Watch out you don't force anything and cause the snaps to break.

Posted on Nov 07, 2008

  • jorythompson Nov 27, 2010

    Its not so bad...
    1) open the scanner and remove the top (it just lifts out of the two square holes in the back.) Be careful not to stress the wire between the top and the body.
    2) remove the four screws in the back of the scanner (you can seen them if you are looking from the top.)
    3) carefully pry the back top of the scanner from the body - only the back needs to come lose! It will open enough to get a hand in to clean the bottom of the glass.

    This procedure should take no more than 5 minutes.

  • Mel Morabito
    Mel Morabito Jan 31, 2013

    Jory, Excellent procedure, didn't take long at all and now it's nice and clean Thanks!!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HOW DO I un-lock the scanner on a Brother MFC 7420?


Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

You can also try unplugging the all-in-one for several minutes to reset the error codes. If the error persists, contact Brother if the MFC-7420 is still under warranty (1 year). If it isn't under warranty, consider replacing the unit. The repair costs may be unreasonable.

I hope this helps.

Cindy Wells

Jan 09, 2017 | Brother MFC-7420 Printer

1 Answer

Scanner computer cant comunicate


What do you want Darrell?

Code reader or Professional scan tool?

I think your going to need a shop to work on it

Without wiring diagrams your done

You have to chase every wire from the under dash
connect to their ends, until you fix the issue & can
connect to the Bus & Data stream,we can't help with that

Jul 17, 2014 | Office Equipment & Supplies

1 Answer

How to clean ink absorber for canon mp237


First of all open the ink cartridge of your printer.
When the ink cartridge would move all the way over, then disconnect the power cord of your printer.
Now pull the frame of rubber from the printer and remove ink pads.
To clean ink pads you may place them in a bowl having warm water and start rubbing and squeezing them to clean it from ink.
After removal of ink, keep the pads separate for dry.
When the pads get dry completely, place them back in rubber frame.
Reinstall the rubber frame in your printer.
For deep guide and support refer to-
Canon Pixma Mp237 Manual

Oct 07, 2013 | Canon PIXMA MP230 Multifunction color...

1 Answer

Hp laserjet m1522f error 5 turn off and on


Hi, Error 5 is a Scanner error. When turning the printer on, have the lid up so you can watch the scanner movement. Does it move smoothly? It should go through a warm up and you should be able to watch the scanner movement. If there is a problem with the scanner, there isn't a lot you could do except. The service manual says the scanner assembly should be replaced. If it was my printer, I would try to take a closer look at the scanner assembly and check to see if the scanner unit is bound up somewhere, or maybe a drop of 3 in 1 oil on the scanner rails. Let us know what happens.
thanks

Oct 02, 2013 | Office Equipment & Supplies

1 Answer

Laser printer makes light clicking noise when idle


When idle is potentially the fuser unit, after heating and cooling. However the print quality issue associated with the clicking sound could indicate an electrical issue. The HVPS maybe faulty causing the print quality issue (due to dependant parts) and the electrical click. In any case I would recommend calling Brother and finding the nearest authorised service agent.

Oct 20, 2012 | Brother Mfc-9840cdw All-in-one Laser...

3 Answers

HP Laserjet 3330. Scanner bulb warming up doesn't go away. I have done the "solution 1" as discribte but nothing is happening. It goes like: - i put the power on, hewlett packard is flashing, the...


How does the bulb look? Is it bright or kind of dim. The bulb warming error is designed to halt use of the machine until the scanner bulb reaches the correct output level. As these are basically a flourescent tube, they will dim over time and at a certain point they will not generate enough light to enable proper scanning. If the bulb is dim, it will require replacement.

Mar 14, 2011 | Office Equipment & Supplies

1 Answer

Why does canon MP258 printer with scanner can't scan japanese yen paper bill amount 10,000. I tried it over 10 times but it stops,. And when i tried US paper bill, it works well. I need some explanation...


When you scan with any scanner it utilised the software with "Optical Character Recognition functions, usually abbreviated to OCR -> OCR is a field of research in pattern recognition, artificial intelligence and computer vision." to scan and record the scanned object, sometimes it does not or cannot recognise certain symbols or characters because of man made software & hardware have its limitations too.

Hope it helps.

Nov 12, 2010 | Office Equipment & Supplies

2 Answers

HP printer psc 2210 all in one


Chances are that you didn't lock down the scanner when you moved the unit. You can attempt to open the unit and move the scanner bar manually to reset it. HPs are very difficult beasts when it comes to their power up check out. It must be fully functional...including all cartridges...to work in most cases. Good luck.

Dec 20, 2007 | Office Equipment & Supplies

Not finding what you are looking for?
Canon PIXMA MP830 All-In-One InkJet Printer Logo

1,686 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

100387 Answers

old marine
old marine

Level 3 Expert

1669 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...