Help my elecrtic fireplace wont turn on with or without the remote.... I hust moved and it was working fine, now it doesnt ????

If you want to check if your remote is working and you have a cell phone that takes pictures hold the remote in front of the camera and when you have a pitre of the remote press the button and you see it on the camera if you don't the remote is not working hope this helps (this goes for all remotes ) Tom

Have you found a reote receiver of some sorts. Does it have a brand name or model number?
No reference to remote but here is a user manual.
Vermont Castings RHE32 Homeowner Manual Table Of Contents

http://dl.owneriq.net/f/fca9a6da-10a6-4de4-b260-958c6c719160.pdf

May not be the remote-can you turn on the fireplace manually ? May be electronic ignition for fire place.

Maybe its the fireplace's ignition spark box at the bottom of the fireplace, its behind the bottom vents and bought one on line and replaced it, easy as pie. Best of luck

• Find the remote's receiver under the fireplace.
• There should be a switch to change from "remote" to "ON".
• Turn the switch to "ON", if the fireplace ignites, you may need to re synchronize your remote. If it does not, your remote control may be bad.
• Bypass the remote to ensure your fireplace is operational by connecting the "TH" and "TP/TH" terminals on the valve with a wire or paperclip. If the fireplace lights up fine, then it is for sure a bad remote.
• Universal gas fireplace remotes can be found HERE.

If you changed the batteries in the receiver (the black box in the fireplace). You should also change the 2-batteries in the hand-held remote. This may sound stupid, but it's not ... be sure all the batteries in the receiver (black box) are all facing the proper direction. Believe me, it's easy to get one turned the wrong direction. Also, make sure that the slide switch is in fact in the remote position. It can be finicky at times. Also, check to make sure that the two wires are still connected firmly at the gas fireplace Control Valve and in the receiver.

• Now, if all of that doesn't solve your problem, the receiver may have lost it's code..
  

When matching security codes, be sure slide button on the receiver is in the REMOTE position; the code will NOT "LEARN" if the slide switch
is in the ON or OFF position. Program the remote receiver to LEARN a new security code by pushing in the LEARN button on the top of the
remote receiver and then pressing the MODE button on the transmitter. A change in the beeping pattern, at the receiver, indicates the
transmitter's code has been programmed into the receiver.

There's a lot to check out and do, but that's how you trouble shoot these remotes.

I took the fireplace's direct connect ignition spark box out of the bottom of the fireplace, its behind the bottom vents and bought one on line and replaced it, easy as pie. Best of luck

My friend just had the same problem. It turned out to be the Remote Control box,( the little box you plug the Fireplace into so you can use the Remote). He just plugged the Fireplace straight into the wall outlet, (without the Remote) and now it works fine.

The remote controls have two batteries. The one in the receiver was dead. It, turned the fireplace on. Because the remote overrides the ON/OFF switch in the fireplace--I could not turn the unit off. I did not know this. Did not know that a dead battery could turn a fireplace on. I think this is a safety issue because I am not always at this home. The remote was made in China. Stupid design and I will have to do more to cure this problem. I may bring the situation to Consumer Safety. Fed. Gov. because I can't be the only person with the problem. No manual came with the remote. Hence no warning.

did you guys try moving the ting in the back like this try moving it in and out or around and if that doesnt work then try getting it checked out by sony or getting a tecnition to see it.