Question about Fargo DTC525 ID Card Printer

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Resolving a Card not fed error (Cards will not feed off the Hopper)

Dear Fixya,

My Printer DTC525 ID Card, problem with cards will not feed off the Hopper

thanks and best regards,
Sampae

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That model printer is notorious for slipping the card feeder drive belt>

Posted on Jun 03, 2010

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Make sure that your hopper card thickness guage (located on the right side of the hopper) is set to 30 ml or above if you are using standard 30 ml PVC cards. You may also need to clean the printer with a Fargo printer cleaning kit for this printer.

Also check to make sure to check your PVC cards. Sometimes they have too much static and can stick together not allowing them to feed. Fan the cards before placing them back in the hopper to make sure they are not sticking. In this process, try not to touch the printing surface of the cards as oils from skin will cause defective printing results.

For more id card printer tips, visit our technical assistance blog at www.safecardid.com/blog.

Posted on Nov 16, 2008

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1 Answer

Error code 24:08


Hi There,

The most common reason for General Error 24:08;

Hand Feed Mode is ON. (only time this error is shown)
The printer expects the card to be fed from the manual card feed slot at the front of the printer.
If the card is 'manually' fed from the rear of the printer (with the rear card hopper removed), then this error message will be displayed.

Hope this helps,

Kind Regards,

MC.

May 06, 2014 | Magicard Printers & Copiers

1 Answer

Sticky back card static causing them to stick togeather and not feed from the hopper


Hello Richard,

Sorry for the delay in replying to your request.

Feeding cards (especially self-adhesive types) from the rear hopper, can sometimes be frustrating. You have done the right thing by separating the cards (this applies to all cards - just fan down both sides like a dealer would with a pack of cards). This important.

Please try the following additional trick though;

Remove the rear hopper.
On the front panel, select Menu -> Test Card -> Yes (to confirm).
The rear hopper roller will start to rotate.
Take a fresh cleaning card (from the cleaning kit - 3633-0053) out of its wrapper. It MUST be damp.
Fold it into a loop and manually hold the cleaning card against the hopper roller as it turns (with gentle hand pressure). The idea of folding the cleaning card is to prevent it from being accidentally dragged into the rear of the printer.
After about 12 seconds, an Out of Cards 02:00 error will be displayed. Press Retry.
Turn the card over and repeat until there are no Black marks left of the cleaning card. Repeat as necessary moving to a fresh part of the cleaning card each time.
If the card should accidentally go too far into the printer, a Card Jam 06:05 error will be shown. Just open the lid, and close it again to clear the card jam error. The sequence will carry on from the previous stage (the hopper roller will start turning again shortly after closing the lid).
Once you are happy the roller is thoroughly clean, on the next Out of Cards error, press Cancel.
Discard the cleaning card which will probably have dried out by this point. Replace the rear hopper.

Card feeding should then be trouble-free.

If the problem should persist, contact your local Magicard support centre.

Kind Regards,

MC.

Nov 21, 2013 | Magicard Rio Pro Single Sided Photo ID...

1 Answer

Card jam please clear printer


Hi Imran,
I realise you probably resolved this issue a long time ago, but this may help others with the same problem (Card Jam on Rio Pro / Enduro / Enduro+).
Immediately after the Card Jam - Please clear printer mechanism, there should be an error number. All card jam errors begin with 06:??. Most common would be Card Jam 06:05.
This error means that the rear card sensor has detected a card.
However, the card has not past through the sensor. This could indicate a failed card sensor (always on). This may sometimes be caused by static on the cards.
To confirm this, switch to 'Hand Feed Mode' (on the front panel: Menu -> Hand Feed Mode -> ON). Cards are then fed (when requested) from the hand-feed slot on the front of the printer. If the error changes from Card Jam 06:05, to General Error 24:08, this would suggest a faulty rear card sensor (very rare).
Try leaving the printer switched off, and with the DC power disconnected for a few hours. If the problem persists, you should contact Magicard Technical Support.

With Best Regards,

MC.

Apr 09, 2012 | Magicard Rio Card Printer

2 Answers

Zebra P240i will not print test card or feed cards


i need the cardfive driver for my zebra P420i card printer.

May 28, 2009 | Zebracard P420I Thermal Card Printer

1 Answer

Printer is printer light and havin color problems


You can either change the image darkness level on the printer or through the printer drivers.

on the 525 control panel, you can go to the setup menu, and search through it until you see image darkness, select it, and change the values, go up or down by 10 points at a time.

in the printer drivers, go to printing preferences, and there is a tab that
will have image darkness in it.

Jan 21, 2009 | Fargo DTC525 ID Card Printer

1 Answer

Hi i have fargo dtc525 card printer i am using that printer scince 1 year, now not working error massage HOPPER 1 EAMPTY this type of message showing please tell me solution.


hopper 1 empty means that you do not have any cards in it. The printer has 2 hoppers, and your program maybe defaulting to hopper 1. Select hopper 1 and cards to it and that should solve the problem.

Nov 30, 2008 | Fargo DTC525 ID Card Printer

1 Answer

Is there a fargo certified service center in the Seattle or surrounding areas?


You could look at Fargo website www.fargo.com to find service center neer you or call customer service they will help you Number on website

Aug 06, 2008 | Fargo DTC525 ID Card Printer

1 Answer

Cards


Hi, try to clean rollers with cloth dumped with alcohol,then use dry cloth again to clean rollers.Also clean sensors.Then go to menu and calibrate sensor. BR.

Dec 27, 2007 | Fargo DTC525 ID Card Printer

1 Answer

The cards are sticking


Hi There,

Im_useless:
0.126 is not a Magicard error number. On a Rio 2 printer, the error number will be displayed on the LCD display. It should look like 02:?? or 04:??, etc.

Are the cards feeding out of the hopper?
How far into the printer have they gone before you get the error?
Are any of the dye film panels printed before the card gets stuck?
Are the cards ejected when you click on 'OK'?

Guest:
The most common reason for the dye film sticking to the cards are if they already have overcoat printed on them (you can not print over overcoat). Also, if you are printing very dense images, try selecting 'ColorSure' mode in the printing preferences, Try reducing the YMC printhead power in printing preferences.

Nov 30, 2007 | Magicard Rio ID 2 Card Printer

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