Question about Bose 3 2 1 GSX System

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Won't load music CDs

I have 135 hours of music stored from 163 CDs. I have tried to add two new CDs. Although loads the music, I cannot search by the artists to find the music in the library. When I check the system, CDs 164 and 165 both show no labels and "Reload" in the top line. When I select "Reload" nothing happens. When I try to load the disc again, it tells me the disc is already loaded. When I delete the disc and load it again, I get the same result.

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Re: Won't load music CDs

Reference page 56 in your manual. This is because the system doesnt know or have info (these must be new CD's). Just add in the info and you'll eb set! thanks!

Posted on Jul 27, 2007

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Pioneer xv dv55 does not recognise CDs

You have a bad optical pickup, meaning a bad laser. For more information, or should you have any further questions, please visit my website at You may contact me directly through the website. Thank you.

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1 Answer

Storing disk problem

Are you trying to store a few cds one after another? approx 7.
When you store the cd's, the Bose systems temp stores on unit then transfers to perm location.
Waits few hours then try agian, overnight would be good.

To prosess faster turn system off- normally a store gracenote message comes b4 it.
turn unit off to make transfer a bit faster because it only doing one thing.

Cd name can be labeled once on there not sure about songs but i think you can.
Is this burnt Cds, if so when you r burning them, go into options and select music and data, something like that, If ya burning from orginal cd. Easier then typing with remote.
hope this helps:)

May 07, 2009 | Bose Lifestyle 48 System

1 Answer

Bose lifestyle 48 says format unsupported for audio cds

Hi Johnxxlt,
According to Bose, the message that you have is due to dust in the system ....
They have offered 3 ways :-
Try cleaning the CD or DVD, as follows: 

  • Use a soft, dry, lint-free cloth to remove stains or fingerprints from the disc surface 

  • Wipe in straight movements from the center of the disc to the outside

  • Do not use any chemical cleaning products. They can damage the disc.
If the above will not fix the problem, you need to call them to repair the system.
I know its frustrating, However, we cannot play more with Bose as it might void the warranty if any.
Thanks for using Fixya.
Do rate the solution as "Fixya" if 100% satisfied.

Apr 17, 2009 | Bose Lifestyle 48 System

2 Answers

Bose lifestyle 48 says format unsupported for audio cds

Everytime I want to play an audio cd, it says format unsupported. This is happening very often. And I have also cleaned the cds,but still there is no difference. What is the solution?

Apr 08, 2009 | Bose Lifestyle 48 System

1 Answer

Sony DAV SB100 home theatre DVD / CD problem

Grating adjustment is off, Compounded by dirt on the secondary lenses...accordianman

Feb 19, 2008 | Sony DAV-SB100 System

1 Answer

Storing music in BOSE 38 system

The Bose uMusic system is a very powerful music management tool. The uMusic storage process involves pulling information from your CD (approximately 3-5 minutes per CD) then storing this information into a buffer area for processing. The buffer area will hold approximately 10 CDs worth of data. After the buffer is full, it must stop taking new data and process the data already in the buffer. The processing time is about 30 minutes per CD.
This means 5 - 6 hous of processing per 10 CDs. So be patient. This is not unusual. Other "media servers" such at Escient and Audio Request take 24 - 48 hours to process a full buffer. There is a lot of data processing going on during this time period and the result is amazing music management once completed.

I recommend clients load 10 CDs in the morning and let it process till after lunch. Then another 10 CDs and let it process until after dinner. Then another 10 CDs and let it process overnight. This routine completes 30 CDs per day.

If you have 100 to 400 CDs an automated services is available from This is the only automated service available for this system.

Jan 20, 2008 | Bose Lifestyle 38 System

1 Answer

Not an Audio CD/Format Unsupported

Clean the CD and try again. Also, if DVD displays "not supported", call Bose and ask to recieve an update disc. These updates are released every 6 months. Document your remote control settings before loading the update as they may be erased by the update and will require re-entering settings after the update.

Dec 24, 2007 | Bose Lifestyle 38 System

1 Answer

Homemade mixed CDs on 38

Yes, you can enter you own CD and Track information. First, note the CD number you wish to enter data, then press the System menu button on your Bose RC38T remote control (main). Select Stored and you will find an option to EDIT.
A on screen keyboard will allow you to enter CD/Track Info.

Sep 25, 2007 | Bose Lifestyle 38 System

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