Question about Acer Aspire 3680 Laptop
I have a MagicJack VOIP device and the sound cuts in and out. I've been online with 4 techs from MagicJack, and they keep acting like my computer is the issue. I have high speed broadband, download speeds 2800kbps upload about 200kbps, AMD Athlon 1.09 GHz, 512 RAM Windows XP home SP2, NVIDIA nForce audio.
I just bought a new computer, a mac, and bought the magic jack hoping to have a reliable home phone family and friends could call me on. But ever since I hooked it up(which was easy to do) my calls cut in and out every call I made-over and over again. Every call. Not just here and there. Anyways, I was reading other people's complaints and it seems that a lot of other people are experiencing this as well. I have Verizon DSL at the midgrade speed-something like 3.0 mps. Fast enough for MagicJack. What I was doing was running the supplied router that came with the Verizon package which included a built-in wireless router to run my computer with without the cables(of course). So I did a lot of research, didn't even call customer support, and someone out there gave me the solution I needed without calling. That person suggested that I not use the wireless and hardwire it instead using an ethernet cable. Granted, this does have its drawbacks, but ever since I did that every call has been perfect. So, some of you may be able to get away with cheap home phone service with reliability just by using the ethernet cable instead of the wireless router. Heck, if its close enough, keep a spare ethernet cable close by, unplugged from your computer(still using the wireless) and when a call does come, quickly hook in the ethernet cable for a near perfect call with no cutting in and out problems. This is a solution that worked for me and maybe for some of you out there too. Good luck.
Posted on Mar 16, 2009
MagicJack® Set Up
After you have connected the dongel for the first time, registered the device, and have the 'softphone' on the screen, you should probably run TCP Optimizer to “tune” your computer to work with it in an efficient manner; it can be downloaded from the following website:
You can use the TCP Optimizer by following these short instructions:
Main Office: (561) 594-2140 this is just a recording telling you where to get support, you can leave a message if you want.
Support: (281) 404-1551 open from 11am to 8pm EST
How to save money and pay for MagicJack® Service with interest earned after one year!
Posted on Dec 14, 2008
Ewbray We are looking for answers, not someone to sell us software or convince us that the MJ is a great deal. Try again dude your response was worthless!
Posted on Feb 06, 2009
The issue is the processes which are running on your computer at the same time as the MJ. when running the MJ, the computer will allicate memory to it. However if you need to open a word doc or use another application the MJ will fail. try closing programs on your task bar which you are not using. This has worked many many times
Posted on Feb 06, 2009
Well, let us see here, all the problems seem to be the same in this post. I to have a magicjack and have noticed one major thing with it. Since it runs through your computer, if your resources are tying up your computer and or memory then it can and will distort the sound on both ends. One viable solution to this is to set up what they call a client computer, seems to work quit well.
Posted on Feb 14, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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