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Hardware acceleration is disabled or not supported by video card driver. Need toknow how to correct.

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  • Anonymous Apr 09, 2009

    i turned the hardware acceleration to none, and now my gateway laptop screen is blank when the computer boots up. I don't know how to get back to it when I have no icons on the desktop.



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I found this fix for my problem. It was disabled in the registry. I had tried all the normal fixes updating drivers repairing XP even installing net meeting as the Microsoft fix listed and none worked until I found this post. Hats off to this person that found the registry entry. Just passing good information on I can't take the credit for this fix. Hope this helps someone else. Be careful in the registry if you don't know what your doing.

Having problems with DirectX?
No options to enable DirectDraw within DxDiag?
Installed all the latest drivers?
Still not working?
This worked for me ...

The problem 'may' be due to DirectDraw acceleration being disabled. In
my case this probably occured when a remote desktop package was

To check if it has been disabled, look in the registry for ...

If it is, try setting Timeout to 7 and then switch graphics modes (or
This will enable DirectDraw acceleration.

More information at ...

(Only edit the registry if you know what you are doing)

Posted on Apr 28, 2009

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If you use Windows 2000 or XP

  • Rightclick the Windows desktop and choose Properties from the popup menu
  • Click the Settings tab and then click Advanced
  • In the next dialog box, click the Troubleshoot tab
  • Under Hardware acceleration, move the slider one notch to the left.
  • Click OK as many times as needed to return to the Desktop.

If you use Windows Vista
  • Rightclick the Windows desktop and choose Personalize.
  • Click "Display Settings".
  • In the Display Settings dialog box, click "Advanced Settings..."
  • On the resulting dialog box, click the "Troubleshoot" tab.
  • Click "Change Settings"
  • You'll probably see a User Account Control message box asking for permission to continue. Click "Continue"
  • On the resulting Display Adapter Troubleshooter dialog box, move the slider one notch to the left.
  • Click OK as many times as needed/close any windows that opened along the way, and return to the Windows desktop.

After changing acceleration, re-test After setting the acceleration back, repeat whatever whatever caused the problem in the first place to see if it's now fixed.

You can either reduce the acceleration a notch at a time until the problem goes away, or move it all the way to the left, test, then if that cures it, try moving it to the right again until the problem recurs, then back off one notch.

If changing the video hardware acceleration solves the problem, it's a signal that your computer's video driver isn't quite perfect. Check with the manufacturer (of the video system or the computer) to see if updated drivers are available. Even if your PC is brand-new, it's probably been several weeks or months since it was built and video drivers change almost daily.

Posted on Nov 05, 2008

  • JDTec
    JDTec Nov 05, 2008

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

    Thanks, Joe



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Enable hardware acceleration

Make a right click on the desktop and then choose Properties and then click on Settings.
Then go in Advanced tab and then click on Troubleshooting.
Here you must have a tick on Hardware Acceleration graphic card and put the No to full.
Then reboot your system and then check back again.
Hardware acceleration increases the performance of certain functions, mainly graphical functions, by putting some of the processing requests through the video card instead of the computer processor.
At times, hardware acceleration can cause problems or conflicts with a particular program or computer function.
You can disable hardware acceleration in order to troubleshoot the issue, or if you do not need the performance gain provided by hardware acceleration

Right click a blank area on your Windows Vista desktop.
Choose the "Personalize" option.
Click "Display Settings."
Click "Advanced" and "Troubleshoot."
Select the "Change Settings" button.
Disable hardware acceleration by sliding the acceleration slider all the way to the left.
Click "Apply" and "OK."
Depends on your version of Windows, but the directions in the middle of this page might help.

Jul 07, 2013 | Acer Computers & Internet

1 Answer

Medion MD 96340 Video Driver not working

Hmm..Can you please run a "dxdiag" & paste the output here? You need to enable the hardware acceleration which means that the processing will be done in the video card (GPU) as well as in CPU. It speeds up the processing.

Aug 12, 2012 | Medion MD 96340 PC Notebook

1 Answer

The video card does not support the required level of hardware acceleration and the hardware acceleration is not vailable

One cause of this maybe due to a wrong or missing driver, if you happen to have already installed the rightful driver for your video card, then your video card does not really support hardware accelerations. Try to change your video card with a model that support hardware acceleration like ati or n-vidia with 500 to 1gb mb. Hope this would answer your problem my friend. Have a peaceful day.

Aug 19, 2011 | Computers & Internet

2 Answers

Need drivers for intel video card for toshiba satellite A660-1GG. I get an error that either my Hardware acceleration is disabled or not supported by my video card and to make sure that the latest...

What is the reason you want new drivers? Areyou trying a game that is not working? Did you check to make sure the game or software supports your video card? This unit only has integrated intel hd graphics which really doesn't support much of anything.

you cna get the drivers here

Jun 29, 2011 | Toshiba Computers & Internet

3 Answers

Hardware acceleration is either disabled or not

make sure its enabled.if so then as it says your video card does not support it.find out what your card name model is and go to there site and get the latest driver for it..

Jun 10, 2009 | Dell Computers & Internet

1 Answer

Video card problem

Did you try installing a latest driver of your video card? if not try browsing the net and downloading the latest version of your video card driver.

Oct 25, 2008 | Medion MD-40954 Notebook

1 Answer

Video card driver

I,ve decided to uninstall all the updates that I downloaded, and that seemed to have fixed the problem. Thanks for your support, this sight is a great idea! Solseeker

Jun 29, 2008 | Lenovo Thinkpad T60 Notebook

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