Question about Tomtom ONE 3rd Edition GPS

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My Tomtom ONE keeps changing screens & won't stay put.

My Tomtom ONE version 6.501 keeps changing screens on me. I've tried resetting it three (3) times...per (Tomtom.com) to NO AVAIL. The darn thing still keeps changing screen on me & sometimes just turns itself off while plugged into a power source.

What do or can I do? Did I just end up purchasing a bad product, because my Tomtom 920 is starting to act up to. Please help.

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  • Army Colonel Feb 14, 2009

    Since the latest update my screen keeps changing. When travelling it will consistently go to the "Help Me" screen, then the "Walk to Help" then search for Police stations.


    I continually go 'back' to the map and it soon jumps back to the police screen. I notice it is self-activating the button on the top-right of the screen. I thought that some dirt may be there so cleaned the screen, but it still happens.

  • Adria McMichael
    Adria McMichael Mar 27, 2009

    My tom tom also goes back to either the Navigation screen, or the Help screen after a few moments. It sometimes starts scrolling on it's own as well.

  • wal2wal_uk Mar 28, 2009

    im driving thru an unfamiliar country road at high speed, and suddenly my TomTom Go 720, changes from the 3-D map screen to the menu screen BY ITSELF (the image semi-frosts over for about a second before this happens).... I struggle to steer the car round a deceptive-looking bend with one hand, while trying to get back to the map screen with the other hand. I get it back and it just happens over and over again. It occurs randomly. Ohh, and did i mention it usually freezes whilst plotting routes. Ohh, and one more thing, from the first week i bought this satnav, the battery never lasts more than 30seconds whilst travelling - its been on charge since new. so if my cigarette charger stops working - im funked.

  • Anonymous Apr 26, 2009

    My TomTom 730 keeps going to the menu and scrolling nonstop.

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I had same problem, change internal battery and you will be sorted
regards
brian

Posted on Dec 09, 2009

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I found this article online, and it may work for you:

"Ok this has worked on at least four tomtom one’s
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making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.


You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
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1: Can you see the device in win explorer?
If yes, try to run "chkdsk /f" in a dos prompt.

2: Do you have a working backup?
Then you can format the internal drive through Windows or similar. Format with FAT32, the reinstall backup.

3: Run the Clear Flash tool:
Download:
http://www.tomtom.com/updates/clear_flash/clear_flash.zip

Read:
http://www.tomtom.com/support/index.php?FID=6178&Lid=1

3: Still no joy?
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