Question about Tomtom ONE 3rd Edition GPS

1 Answer

My Tomtom ONE keeps changing screens & won't stay put.

My Tomtom ONE version 6.501 keeps changing screens on me. I've tried resetting it three (3) times...per ( to NO AVAIL. The darn thing still keeps changing screen on me & sometimes just turns itself off while plugged into a power source.

What do or can I do? Did I just end up purchasing a bad product, because my Tomtom 920 is starting to act up to. Please help.

Posted by on

  • 2 more comments 
  • Army Colonel Feb 14, 2009

    Since the latest update my screen keeps changing. When travelling it will consistently go to the "Help Me" screen, then the "Walk to Help" then search for Police stations.

    I continually go 'back' to the map and it soon jumps back to the police screen. I notice it is self-activating the button on the top-right of the screen. I thought that some dirt may be there so cleaned the screen, but it still happens.

  • Adria McMichael
    Adria McMichael Mar 27, 2009

    My tom tom also goes back to either the Navigation screen, or the Help screen after a few moments. It sometimes starts scrolling on it's own as well.

  • wal2wal_uk Mar 28, 2009

    im driving thru an unfamiliar country road at high speed, and suddenly my TomTom Go 720, changes from the 3-D map screen to the menu screen BY ITSELF (the image semi-frosts over for about a second before this happens).... I struggle to steer the car round a deceptive-looking bend with one hand, while trying to get back to the map screen with the other hand. I get it back and it just happens over and over again. It occurs randomly. Ohh, and did i mention it usually freezes whilst plotting routes. Ohh, and one more thing, from the first week i bought this satnav, the battery never lasts more than 30seconds whilst travelling - its been on charge since new. so if my cigarette charger stops working - im funked.

  • Anonymous Apr 26, 2009

    My TomTom 730 keeps going to the menu and scrolling nonstop.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I had same problem, change internal battery and you will be sorted

Posted on Dec 09, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How can I change the language on screen? i dont understand the extrange languge on it to bring it back to english, thanks

So you've got that brand new shiny TomTom, turned it on, and .... OOPS! ... somehow you've selected the wrong language. Suddenly the entire interface is (literally) in some foreign language and you can't figure out how to get back to English. This has happened to quite a few people recently, so here is a short tutorial on how to get back to US English.TomTom Main MenuIf the device is currently turned on and you are anywhere but the primary map/driving view, it might be helpful to turn the device off. Then you can turn it back on to get yourself to the map/driving view. Now click anywhere on the map to take you to the Main Menu. Depending on the language you picked and your device, it should look something like the image on the right. Click on the wrench icon (highlighted in red here) which will take you to the 'Change Preferences' menu.TomTom Change LanguageNow that you are in the Change Preferences menu, keep tapping on the right arrow button to cycle through the menu until you see an icon with three flags on it. That is the 'Change Language' button. Click on that button to bring up a list of the languages installed on your device.TomTom English USUse the arrow keys up and down to find your language, likely 'English US' for most readers of this site. A dialog will appear asking "English US?" at which point you will say 'Yes'. Presto, change-o, you are back in busines

Sep 17, 2011 | Tomtom ONE 130 GPS Receiver

2 Answers

Screen reads"no maps found"

I found this article online, and it may work for you:

"Ok this has worked on at least four tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.

You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored"

Jan 11, 2008 | Tomtom One Europe v2 GPS Receiver

2 Answers

Last week I updated my TomTom One with the latest maps, etc. Since then whenever I use my TomTom it keeps displaying a "Shutting down in 10 seconds" screen, with follow up screens, and then it shuts down....

Make sure you have "never turn off screen" checked, To do this tap "change prferences" tap the forward arrow until you see "battery saving preferences". Tap "battery saving preferences" then tap "never turn screen off". Tap "done" and make sure that "switch off when external power is lost" is not checked. Tap "done". If you do not see this option go back into "change preferences" tap the forward arrow until you see "show menu options" it should read "show fewer munu options"

Sep 26, 2009 | Tomtom One XL GPS Receiver

1 Answer

TomTom Go910 does not restart after TomTomHome update version 2.6

i had a similar problem with my go 710, there is a new version of tomtom home to download now, try that first also i have vista on my pc and when i put my tt710 into the dock my computer asked me to scan the drive as there were problems, i did this and wehey bobs your uncle, good luck

Aug 04, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 510 doesn't reset

Before you keep resetting your tomtom I would intall a new battery. Call your closest "batteries plus store" or "radioshack store" and then try to reset it, it might be only the battery and nothing to do with the reseting.....

Mar 24, 2009 | Tomtom GO 510 GPS Receiver

1 Answer

Tom tom one

have you tryed putting a pin or needle in the little hole on the back to reset it.??

Jan 29, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

The screen on my Tomtom keeps changing from the map to other screens and won't stay on one screen long enough to put in the postcode.

TomTom keeps changing from one screen to another will not stay on one screen long enough to put in information.

Aug 09, 2008 | Tomtom Computers & Internet

1 Answer

Screen stays lit and is blank

Try a reset. It worked for me with the same problem.

Aug 15, 2007 | Tomtom GO 910 GPS Receiver

Not finding what you are looking for?
Tomtom ONE 3rd Edition GPS Logo

Related Topics:

1,448 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

489 Answers


Level 3 Expert

77499 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides