Question about CyberPower OfficePower 650SL UPS System

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'Battery' outlet dead.

Office equipment plugged into 'battery' outlets were dead this morning and UPS would reset only briefly. All devices worked when plugged into 'surge' side or unprotected wall outlet. Clocks in area were not flashing as usual after power outage. Now, at end of day, unit resets as if no problem.

Does this indicate a problem with the batteries? Unit is approx. 8-10 years old. Can batteries be replaced/serviced or is it cheaper just to buy a new UPS? Could it be that an otherwise unnoticed outage exhausted the batteries which recharged during the day (as in...functioning normally)? Then, why no flashing clocks? Thanks for your input. --Lynn--

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These CPS650SL's are at that age where they need a new battery. You can find these at: http://www.batteryinternational.com/cyber-power-cps650sl-ups-battery-ups-batteries-f1.html

It's usually less expensive to get a new battery instead of replacing the whole unit. It only takes a moment and keeps it out of the garbage.

Posted on Oct 22, 2009

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It would appear that you need to replace the battery on this unit.
You could get a new battery from a local battery specialty store like Batteries Plus or Interstate Battery, or online at www.replacementupsbattery.com. A new battery would be about $30. If you took your old battery there, they could recycle your old one, as well as match it up with the correct one you would need (BP7.5-12 battery).
You could compare the cost of a new battery to the cost of a new unit.
We have a 3 year warranty on all our battery back up units. If you have any questions, you could contact us here at CyberPower Systems Technical Support at 877-297-6937, M-F 8-5 Central, or email us at tech@cyberpowersystems.com.

Posted on Nov 18, 2008

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Hi There, Its definately the battery. The batteries can be replaced.

Posted on Nov 05, 2008

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The UPS in this office is out of order, message that appear on screen is 'UPS V OUT LIMITS' and 'Battery critical'


follow this steps and fix it. God bless you
Plug the battery backup into a working electrical outlet. If the battery backup turns on when the power button is pressed, then the problem may be that the previous electrical outlet is faulty. Proceed to step three. If the battery backup doesn't turn on, proceed to step two.
  • 2 Reset the circuit breaker on the battery backup. APC battery backups have a labeled circuit breaker button located on the unit near the phone line, fax line, USB, network and coaxial cable inputs. Press the button to reset the circuit breaker. Power on the battery backup by pressing the power button. If the battery backup powers on, proceed to step three. If the battery backup doesn't turn on, proceed to step six.

  • Read more: http://www.ehow.com/how_7266444_troubleshoot-apc-battery-backup.html#ixzz2lwOvPO75
  • 3 Determine if the battery backup is charged and providing battery power. With the battery backup on and plugged into a working electrical outlet, plug a computer monitor into one of the battery backup outlets labeled "battery backup plus surge protection" on the battery backup. (APC power supplies have some outlets that provide only surge protection while the other outlets provide surge protection plus battery backup.) Turn the monitor on. Unplug the battery backup power cord from the wall outlet. If the monitor remains on, the battery is holding a charge, supplying electrical power and the battery backup is working properly. If the monitor goes off, proceed to step four.
  • 4 Charge the battery. Plug the battery backup into an electrical outlet and allow the battery to charge for 16 hours. This will fully charge the battery.
  • 5 Test battery charge. Once the battery is fully charged, repeat step three. If the monitor stays on when power is interrupted to the battery backup, the issue is solved and the problem resulted from an incompletely charged battery. If the monitor turns off when power is interrupted, the battery within the battery backup is faulty and needs to be replaced.
  • 6 Replace the battery backup unit. The unit itself is faulty. If the battery backup is under warranty, contact APC to request a replacement.
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    Bad battery in the UPS. To test unplug all equipment. Check outgoing power with voltage meter. Should read around 115vAC. Then unplug from the wall outlet. Check voltage again. If no voltage is present its a bad battery.

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    Error light in my apc smart ups sc 1500va ups


    1. Four beeps every 30seconds (On Battery LED will be illuminated)
    This alarm indicates that the Battery PowerSupplied outlets are now supplying battery power as opposed to power from theutility. If the UPS determines that the input utility power is unsafe for yourcomputer equipment, the UPS will switch to battery power.
    Note: Ifthe power disturbance is brief, you may only hear one or two beeps.

    2. Continuous Beeping (On Battery LED will beilluminated)
    This alarm indicates that a Low Batterycondition has been reached and that the UPS will soon shutdown. Once the UPStransfers to On Battery operation, it can only stay on battery for a limitedamount of time. The UPS will sound this alarm about two minutes before thebatteries are totally exhausted. Once exhausted, the UPS will shutdown and turnoff its output power to your equipment. If you hear this tone you shouldimmediately shutdown your computer to prevent data loss or corruption.

    3. Continuous Beeps for 30 seconds (BackUPS OFFICE 250 and 280 ONLY)
    This alarm indicates the unit has detected anOverload condition after it has performed a self-test during start-up.

    4. Continuous Two-Tone Beep
    This alarm indicates a severe Overload wasdetected while the unit was on-battery operation. This tone will continue tosound until the unit shuts down.

    5. Continuous Tone (On Battery LED will beflashing)
    This alarm indicates that the battery-poweredoutlets are overloaded.

    6. Continuous Tone (On Line and On BatteryLEDs flashing) Back UPS OFFICE 350,400, and 500 ONLY
    This alarm indicates that an internal UPS faulthas occurred.

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    UPS will beep usually for one of three reasons:

    1. You have attached too many devices and it cannot support the load. If you just added a device unplug it and see if the beeping stops.

    2. The battery pack is dead. Most manufacurers of UPS equipment list the life of battery packs as 3 years.

    3. The outlet is dead and the UPS is running on batteries.Confirm that the circuit that the UPS is attached to is live/

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    Hi there, I'm wondering if I can use my "Trip Lite Office UPS500" as a surge protector only (the left 3 outlets), I don't need the battery back-up? Is it going to work properly without the...


    Yes it will work just fine make sure that the outlets you are plugging into the 3 are surge protected. Thanks for using FixYa! Most battery backups and backup modules are surge protected on-board. John

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    Only one side of the outlets work...


    From the User Manual:

    “OVERLOAD/CHECK BATTERY” LED: this red LED lights continuously after a self-test to
    indicate the capacity of the battery-supported outlets has been exceeded. To clear the overload, unplug some of your equipment from the battery-supported outlets; then use the ON/OFF/TEST button to run a Self-Test. If the UPS continues to detect an overload, remove more equipment and repeat the self test until successful.

    CAUTION! Any overload that is not corrected by the user immediately following a self-test may cause the UPS to shut down and cease supplying output power in the event of a blackout or brownout.

    The LED flashes to indicate the battery needs to be recharged or replaced. If the LED flashes (and a continuous alarm sounds) during a prolonged blackout or brownout, the UPS’s batteries are nearly out of power; you should save files and shut down your equipment immediately.

    If the LED flashes following a UPS self-test (after the UPS is turned ON), it may indicate that the battery needs to be replaced. Allow the UPS to recharge continuously for 12 hours; then use the ON/OFF/TEST button to run a Self Test.

    If the LED continues to flash, contact Tripp Lite for service. Should your UPS require battery replacement, visit Tripp Lite on the web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS.

    Hope this helps!

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    Some of the less expensive UPS devices have two sets of plugs.  One set provides backup power and the other set only provides surge protection.  You need to ensure that the devices for which you want backup power are plugged into the correct outlets on the UPS.

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    Not working


    Some UPS have "Battery backup" and "Surge only" outlets. I don't know if it is the case for your model. The "Surge only" outlets are not connected to the battery and will go off during a power outage. Make sure that the equipement that need to keep running during the outage are connected to the "Battery backup".

    Important: Never connect a laser printer to the "Battery backup" outlets because to power draw is just too high.

    Have you made sure that the battery is connected inside the UPS? (If the battery is user-replacable)

    You may do a simple experiment. Connect you UPS you a wall outlet and plug a conventionnal lamp to a battery backup outlet. Then, unplug the UPS from the wall. If the light goes off, then you may have a problem with your UPS.

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    Battery/Surge outlets not working...


    Sounds like the UPS battery is bad, or the circuit break on it has gone. Is there a reset button on the UPS? Do you have the program that came with the UPS to check the battery status, those programs typically let you run a test on it also.

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