Question about Linksys VOIP VONAGE PHONE ADPTR 2-PORT PAP2 Router

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No phone! I have not had vonage phone service since 10-2-08, I can not get in to the page to change the physcial address, this is the address that I was given. I want my phone on NOW or I will change carries. I am tired of using my cell phone minutes to fix this problem. The person that help me on th 22nd was really grea, but it went off and I have not had the time to contact you again, I have done all the steps and can not get in to the log-on page.

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What's the address of the page you're trying to access?

Try this:
* Pick up your handset (the one connected to the PAP2) and using the phone's keypad, press the star key (*) four times: ****
* When you hear an IVR prompt, press 110#. The system should then advise you for the PAP2's IP address.
* You can then use that address to access the PAP2's interface using your computer's browser.

If your IP address all 0s or starting with a 169.254.x.x, a hard reset might be needed. Refer to this article if that happens http://www.netphonedirectory.com/pap2tips.htm

Goodluck!

Posted on Nov 06, 2008

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I CAN NOT GET THE VONAGE USER PAGE TO COME UP WHEN I LOG IN WITH 192.168.15.1


Hello,
Just to be sure the address is the right one, please go to start, run, type cmd and press enter.

A prompt window will open, type IPCONFIG and press enter.

The value you see for your gateway is the address you need to type to access to your vonage.

If the address is right, be sure the cable is properly connected.

Please let me know the outcome of the test if you need more help.

regards

Mar 19, 2011 | Computers & Internet

1 Answer

My Belkin F7D4302 router will not work with my vonage. I have a clearwire modem. If I hook modem into my my vonage first then to my router, my router does not connect to internet but my vonage does, If I...


It should work with the Vonage hooked into the WAN port of the modem, then the router plugged into the router. I had same issue with a Belkin router. Vonage Customer Service will help you at all hours: 1-VONAGE-HELP (1-866-243-4357)
24 hours a day, 7 days a week If you are calling to speak to our technical support team, please make sure you are near the Vonage phone adapter you are calling about and at the location where you intend to use your Vonage service.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe

Jan 20, 2011 | Belkin Computers & Internet

1 Answer

Vonage told me to install my D-Link router between the vonage adapter and the computer and I don't know how or which wires go into which ports.


First of all: it would be good to know which vonage device you are using. This would help to be more specific.

But anyways:
  1. Connect a normal Ethernet cable form your DSL or Cable modem to the Internet (or WAN) port of your vonage router.
  2. Then connect another Ethernet cable from one of the LAN ports of the vonage device to the Internet (or WAN) port of you D-Link (The one that is separated from the 4 LAN ports.)
  3. Make sure that the D-Link is set to DHCP (Dynamic IP Address), so it can get it's IP address from the vonage router. (Look at page 14 of your manual. If you don't have one, you can get it here.)
  4. Connect your computer to one of the LAN ports on the D-Link.
If you have any more questions or this desciption is not clear to you, just come back here and leave a comment - I'm happy to help.

May 18, 2009 | D-Link AirPlus Xtreme G DI-624 Wireless...

1 Answer

Need to connect directv from hard line to vonage.


I had vonage with dish network and was able to buy a phonex system for wireless connection. Worked great.

Mar 22, 2009 | D-Link Vonage-enabled Wireless Router...

1 Answer

Linksys And Vonage Setup Through Comcast


Hi there,
I will try to make this as clear as possible, but if you have nay questions, please come back here and let me know.

You will need 4 things: 1 Surfboard Modem, Wrt54G, vonage router, computer. Put them next to each other without having plugged in anything ( no ethernet, no power cable!). Make sure that the WRT54G router is back to default settings by pressing the reset button on the back of the router for 10 seconds.

  1. Connect the power cable to the Modem. Power light on?
  2. If yes, connect the coax cable from the wall to the modem. (The one that looks like a TV cable)
  3. Connect the power cable to the router and wait until the power light is on steady.
  4. Connect your modem to the router. Plug an ethernet cable first into the modem and THEN into the WAN port (the label says "Internet") of the router.
  5. Plug an ethernet cable into one of the router LAN ports and connect it to your computer.
  6. Power on the computer.
  7. Open the Control panel and the Network Connections applet.
  8. You should see something called "Local Area Connection".
  9. Double-click on it and click the Properties button.
  10. Double-click on "Internet Protocol (TCP/IP)" and make sure both radio buttons are set to "Obtain...automatically".
  11. Close all Windows by clicking "OK".(The second one takes a moment, because it applies the settings.)
  12. In the open window choose the Support tab and you should see your IP address, your Default Gateway (192.168.1.1) and your DHCP server (192.168.1.1)
  13. Open Internet Explorer and type "192.168.1.1" in the address bar.
  14. If you have reset your router to factory defaults, leave the username blank and type "admin" in the password field.
  15. On the first page (Setup), you should set the Internet Connection Type to "DHCP", unless you get a static IP from comcast (which i doubt).
  16. Go to the Wireless tab and ensure that wireless is enabled.
  17. Go to the "Security Tab - Wireless Security" and ensure that NO security is enabled for now.
  18. Open a new browser window and see if you can open a web page. Use an address that is unlikely to be in cache - try "http;//www.mit.edu" or so.
  19. Close your browser for now and come back here later to setup your wireless security etc.
  20. Now power on your vonage router and wait until the power light comes on steadily.
  21. Connect an ethernet cable from a LAN port of the router to the WAN port of the vonage router. (Plug it into the router first!)
  22. The vonage device should blink and establish a connection (Internet light is steady on). This might take a moment, because the device is downloading the newest firmware as well.
  23. Once the vonage router is on and the lights are steady (you didn't say which vonage device you have, so I can't tell how many lights there are), plug normal telephone ( not a wireless one) into the vonage router and see if you can get a call signal.
  24. If you were successful - sit back for a moment, enjoy the triumph and treat yourself with a nice drink!
There are a couple of things you still have to do, but the main thing is done.
  1. Make sure that you can access the internet from your wireless laptop before you start changing settings.
  2. Get a manual for the router here.
  3. Go back to your router's web page and set up wireless security (don't use WEP - that is not secure enough)
  4. You will have to setup QoS (Quality of Service), in order to prioritize your VOIP traffic, so calls go through clear even when you are surfing/downloading.
  5. You can setup QoS via IP or MAC address. Use your vonage router's MAC address (you'll find that on the bottom sticker), because it creates less overhead.
  6. If you plug in anything else into your vonage router, it might be on a different subnet and might not be able to communicate with your other computers (vonage router often use 192.168.15.x as their IP address)
  7. Once you're up and running and feel familiar with the settings for your router, I would change to a different firmware, because QoS is a crucial point for VOIP and I never was really satisfied with the Linksys firmware. I use tomato, for the simple reason that I was afraid of other more complicated firmware and you can always go back to Linksys, of you don't like it.
So...my fingers are bleeding now, but I hope this helped you out.
If so, please come back and let me know. Others might have a similar question.
If not, just tell me where you got stuck and we will go from there. According to the movie 'Galaxy Quest':
"Never give up, never surrender!"

Jan 04, 2009 | Linksys Wireless-G WRT54G Router

2 Answers

Vonage does not work with D-Link router


If you plugged a telephone into your D-link router, unplug it - that can not work!
You have to plug your vonage router (WAN port) into the D-Link (LAN port) and connect your phone to one of the LAN ports of the vonage router.

If you do not need the wireless capabilities of the D-Link, you can simply take that one out and only use your vonage router.

If you need more help, I would need more details form you:
Which vonage adapter are you using?
How is your setup (i.e. modem -> D-link -> vonage & computers)
What connections are you using (wire/wireless)?

You can also find help here.

Jun 17, 2008 | D-Link DI-704P Router

1 Answer

Have vonage fax and phone service


I am new in the network field.How can i set up a LAN net work using 5 hosts.What are the devices that I need to set up this net work?This is my email address.You can send it there:tunjiman23@yahoo.com.Mnay thanks

Apr 02, 2008 | NetGear RangeMax NEXT WNR834B Wireless...

2 Answers

How do i port forward to open it so that i can use my vonage device


Chances are there refering to the ports page in your lynksys router page. By opening the correct port you should be able to get a connection. But your going to need to find out the correct port from the company.

Dec 29, 2007 | Linksys Wireless-G WRT54GS Router...

1 Answer

Can't connect to the Internet


iam workinh for vonage and so its ur phone working then change the ether net cable>and and delete all the temp files and cookies and clear history>and also if still its not works change teh ether net port bet ween the pc to teh vonage devie>and still if its works then u need to check with the ether net card driver or ether net card>rate me solved if its help full

Oct 31, 2007 | Arris WR850G Router (DHWR850G)

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