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Ge error code e43 - Washing Machines

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Kenmore and Frigidaire frontload washing machines: Exposed!

Had a customer with a "no spin" situation. Went out and pulled the tech spec sheet. Entered testing and diagnostic mode, Read a code 43. According to the spec sheet this indicates a bad control board. Bought a board and put it in. Still didn't work. Pulled the same code. I went back to my office and did some research and found out that the problem is not the board but it is the door latch assembly and that Kenmore has a glitch in their system that they are trying to "cover up".

Furthermore, Kenmore control boards are made by Electrolux, which is the parent company of "Frigidaire", which uses the very same control board.

Spoke to the engineering departments and public relation departments of "both" companies. Ended up having to tell this story over 20 times to over 20 different people!

They will not refund my money on the board. They will not publish a recall or a notice bullitin. They make more money by selling a board "and" a latch assembly than they do just selling the latch assembly alone! This is the second time in 2 weeks I have dealt with this issue. The first one was a Frigidaire!
There are people buying 2 or 3 boards before finding out about the actual problem. Because they are electronic parts, once they have been installed, they cannot be taken back. At $165 to $195 a pop, Kenmore and Frigidaire are making a forune on this!

Also, ....I am finding that it is happening on machines averaging 2 to 3 years of age, which means the door latch assembly was intentionally designed to outlast the warranty, yet more than 3 years!

It has now become my suspicion that this was an "executive decision!"

Therefore, I hereby proclaim to all of my good customers out there: "Do not buy Kenmore or Frigidaire frontload washers." I will not be selling them in the field anymore, and I am now telling "everybody" to stay away from "both" of them! This is a very devious and unethical practice being perpetrated by "both" of these companies! And, it really makes me angry, .....'cause, ....(lol).......not only was I recomending them to my customers, but, ....I just bought one for "my" own home" as well!

It is my hope that by boycotting them, ......they will lose enough customers to "force" them to "address this issue!" As a veteran in the field, I am "very" dissapointed in the public relations and engineering departments of "both" of these companies and I will now be plastering this statement across the entire net!

I've never been a big fan of Maytag or Amana either, this doesn't leave us with very many options on buying (so called) "American made" front load washing machines. So, .....buyer Beware!

Please "forward" this statement!

(grin) LG looking pretty good right now.

(signed) RoboJoe Industries

(989)666-5023 /

Posted on Feb 12, 2010

  • jeng1111 Jan 23, 2011

    Hmmm. Can anyone confirm this allegation?



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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Thanks for your post, friend!

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You can eliminate if it's the speed sensor by entering the service model. To do this:
- Turn off the washer at the power pad
- Remove power by unplugging the cord for 15 or more seconds
- Plug back in and within 30 seconds simultaneously press and hold the POWER and START pads for 3 seconds
- Should now display the model codes
- There are a bunch of tests but we are interested in the spin fast portion, so press the custom 2 pad until the display shows SF ( Spin Fast )
- Hit START pad... it should start spinning and display the rpm's

If it does this the speed sensor is working and the problem is the brake which means the transmission has to be replaced. Parts replacement can be find in THIS LINK.

If you do not feel able to resolve it, we recommend you call the technician to do it. Now you know what the problem.

Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.

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