Question about Televison & Video
Your TV is made by Daewoo and is distributed by Daytek. If you call the 800 number on the warranty card you will reach Daytek.
So, what you need to know is this:
#1. A lot of new products won't have a website available. That does not say anything to their quality or the company, just that you've bought a new product and you're one of the first purchasers.
#2. A lot of times if you buy a "no name" TV, you're actually getting components inside the TV that are made by brand name manufacturers. For example, "Prima" uses LG panels in some of their plasma TVs (as well as Daytek). How do I know this? Because I'm the authorized service provider for Daytek, and Prima and quite a few other "no name" TVs, and I've been working on LCD and Plasma since they came out, as well as having worked in the electronics repair industry for over 20 years. I own an Insignia 42" LCD and am quite happy with it.
#3. Most new products that have remote controls will not have codes available for them no matter what brand of universal remote you buy. You have to wait for the people who make the universal remote to have time to make a code for this new brand of TV. This can take up to a year for cable companies, and cheaper universal remotes may never get the code. Expensive universal remotes may be able to have their firmware updated through the internet, so adoption of new codes for new products may happen faster.
#4. Stores like Walmart and Costco are excellent places to buy products like this because they usually have a "no questions asked" return policy if you get the TV back to the store within the stores time limit for returns (some stores are 15 days, some are 30 days, phone the store and ask them). I had purchased a 40" Digistar LCD TV from Walmart what had a flickering problem, I took it back the next day without any problem at all. Then I bought a 42" Insignia Plasma TV from Future Shop that I wasn't happy with. I took it back 3 days later and had no problem at all. As long as you know the stores policy for returns and follow the policy, you won't have any problems either.
#5. Try to avoid buying big-ticket items from smaller stores unless you know their return policies. Some smaller stores will not accept returns on LCD monitors, TVs or plasma TVs but instead require you to handle any problems through the manufacturer.
#6. Best bet it to call Daytek and ask them if they know of any universal remotes that work on that particular model.
Posted on Dec 29, 2007
Good luck. I have the same issue. No codes are available for the X2Gen. To make matters worse, it appears to use a non-standard frequency for the carrier signal, maening that other remotes won't work with the TV.
I purchased a learning remote, thinking I would just "teach" it the codes directly from the X2Gen TV remote. This didn't work either.
There appears to be no way to use any remote other than the one supplied with the TV. Whatever you do, don't lose it!
Posted on Feb 05, 2008
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