Question about Sony Playstation 3 (PS3) Console

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How do I...

My playstation 3 console froze after I accidenlty turned it off during an update. I just bought Rockband 2 so it was the first time playing a game on my console. Now everytime I turn it on it keeps trying to update it then it gets up to 3% and goes to an error message. It says " an error occured contact technical support 8002F14E. It freezes on that message and it won't let me get to the main menu. I can't watch DVD's or anything.

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Http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=939&p_created=1201305641&p_sid=hXX*U4ij&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjUsMjUmcF9wcm9kcz00JnBfY2F0cz02JnBfcHY9MS40JnBfY3Y9MS42JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD10ZWNobmljYWwgc3VwcG9ydCA4MDAyRjE0RQ**&p_li=&p_topview=1

click on this very long link (sorry about the length of it), and it will take you to sony's support page about 8 digit codes like the one you have recieved.


The best soloution I read on this page was to power cycle your system and router etc... unplug all connections and leave unplugged for a whole two minutes, including your router then plug them back in and restart. If this doesn't work for you, then look at the other soloutions it has on the page.
I hope this helps.

Posted on Nov 05, 2008

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