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HI, I am installing Norton 360 on Windows Vista. It has got to installation Symantec application core and will not proceed any farther, nor can I shut it down. Help Please ! Thank you

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Use the norton uninstaller utility to remove the current Norton 360 install.The uninstall removes every trace of norton and you will be able to reinstall the norton product aferwards. Download the utility from this link.

Posted on Nov 05, 2008

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2 Answers

Norton 360 install has replaced/overridden DVD drive


Hi, I can certainly understand how you feel and hope I can help.

error 19 isnt necesarily a corrupt driver, it can be 2 drivers trying to use the same resource (as in norton's backup drive and your cd drive, for example)

Try this - Click the start button, right click on "Computer", select "Properties", then click "Device Manager" in the upper left hand corner.

Open the bit that says "CD/DVD Drives" and try right clicking on the drives there and selecting "Update Driver Software". This will probably do nothing. Don't worry, I didnt really expect it to. Now right click on the drives, and select "Delete" and then reboot. This will reset the drivers for ya.

This fix usually DOES work. Most of the time. If it doesnt work, try the ones below.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Hope these help.

Dec 05, 2009 | Gateway GT5435E Refurbished AMD Desktop...

1 Answer

Can not open norton 360 main window


Hello pqrszyx.

Sounds like the install failed at some point, and it keeps trying to configure.

Do you have any other Symantec products installed?
Like Ghost, or PCA, or anything else?

If not, I would go to add/remove programs and uninstall N360. Reboot the computer.
Next, run the NRT tool.
Found here: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Reboot.
Try to install N360 again.

If you cant get the main ui to launch after doing those steps, then I would suggest using the Symantec Support.

Nov 17, 2008 | Computers & Internet

1 Answer

So slow on start up, comp only 6 months old


It will be easy enough to prove whether it is the Norton or not. Make sure you have it registered with Symantec. Uninstall it using Symantec's Norton Removal Tool.

See how it performs. I don't expect much improvement, but at least you can go back to the vendor with some ammo. Hopefully they wil give you some satisfactory help and then you can reinstall the 360 and login to Symantec to reactivate it.

If it does improve to "new" condition...hmmm, I'll have to think about that.

A question: Where you surfing much before installing the Norton 360? There is always a chance you picked up some spyware/malware that is causing the problem. Comment back.

Nov 02, 2008 | E-Machines eMachines Desktop PC

3 Answers

I am trying to install Norton 360 2.0 and a screen has popped up saying. 'The file 'SymIMV.sys' on Symantec Network Seciruty Intermediate Filter Driver isneeded. Type the path where the file is located,...


if you are installing it from disk check that the disk is free from dirt/dust and scratches this could cause files to be read as corrupt because they cannot be read properly.

Oct 25, 2008 | Computers & Internet

1 Answer

I purose Norton 360 02 and I am having trouble installing it on my computer. When I use teh CD it begins to install the program and the stops saying it can't a file, something like msi. I don't know...


Hello,

I would suggest removing ALL detected Norton and Symantec products with the Norton Removal Tool for Norton 360 found here.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

After the uninstall of all Norton and Symantec programs you will also want to download the Windows Installer Cleanup Utility found here. The download link is at the bottom of the More Information section,

http://support.microsoft.com/kb/290301

After the utility is installed and ran you will want to remove all Norton and Symantec programs listed in the removal list.

After you remove the programs and restart you should be able to reinstall the Norton 360 program.

I hope this helps. Please remember to rate this information.

Thanks

Aug 29, 2008 | Computers & Internet

1 Answer

Using vista & norton 360. in webmail cannot enter text into content box. have disabled norton 360 but problem still exists


that is a norton/symantec issue..... your gonna have to contact norton support and see if they updated that program for vista.... your gonna run into alot of issues with vista .....and normal programmming ..... .good luck

Jul 23, 2008 | Computers & Internet

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | Computers & Internet

2 Answers

I have just had to re install norton internet security 2008 and now it will not start


Check to see if the computer meets the minimum system requirements
    To successfully install Norton Internet Security 2008, your system must meet the following minimum requirements:

    Basic requirements for Windows XP:
    * Windows XP Home Edition or Professional Edition
    * 300-MHz or faster processor
    * 256 MB of RAM
    * 350 MB of hard disk space

for more information check here
How to install Norton Internet Security 2008?
and
further information
http://forums.2cpu.com/archive/index.php/t-87910.html

Jul 01, 2008 | Computers & Internet

1 Answer

Dell Dimension 4600 PC Desktop problem


Kaspersky - best rated this year - and has a small footprint on your computer. I personally use Avast 4 Home - it is a free application anti-virus for home users and it has done a great job on my computers (I have eight up and running all the time).

Apr 05, 2008 | Dell Dimension 4600 PC Desktop

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