Question about Cameras

1 Answer

Sony trv38 camcorder does not record. when turned on to camera mode, the scree is black

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 196 Answers

Go to their website (esupport.sony.com/perl/news-item.pl?mdl=DCRTRV19&news_id=95). They list the problem and give a toll free number to call. If they put you on hold too long, call them back and DON'T take no for an answer.

Posted on Nov 05, 2008

  • mmechanics Nov 05, 2008

    .

    My TRV38 had the same problem a couple of months ago and I called Sony customer service as recommended in the forum. I described the symptoms and some of the steps taken such as resetting and operating it with a fully charged battery to try to resolve the problem. The service rep. was quick to provide the return label so I can ship my camcorder to their repair center. I just got it back two days ago and it is working fine again. Sony covered the repair and all the shipping cost. The whole process took about 2 weeks so I am satified with the outcome. I would definitely call them if anyone has the same ccd problem.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My computer doesn't recognize the camera, however, it does recognize another sony camcorder that I plug in but not y DCR-TRV38


Hi there,

Well the problem occurs to to driver, so first of all you can try to install driver of your camcorder into computer, you can follow the below link to download the driver -

http://esupport.sony.com/US/perl/select-system.pl?PRODTYPE=37

(Post comments if further you have the same problem)

Good Luck!!

Thanks for using FixYa!!

Jul 06, 2010 | Sony Handycam DCR-TRV38 Mini DV Digital...

1 Answer

Hi my sony dcr-hc18e camcorder plays back but doesnt record


Hello,
Unfortunately you're going to need to get some repairs done to your device, the reasoning behind the black screen on recording mode is that one of the many pieces responsible for bringing the image from start to finish has become mis-aligned.
It's either going to be the CCD sensor that has shifted or one of the lenses is slightly off angle and is sending the image off into a wall on the inside of the camcorder.
Estimated repair cost is going to be in the range of $200 USD.
Best of luck with this!

Dec 09, 2009 | Sony DCR-HC18E Mini DV Digital Camcorder

1 Answer

No picture when trying to record


Check the following link. Call them and explain the symptoms and they should send shipping label to you so you can send the camcorder in for repair. I had my TRV38 repaired in about 2 weeks. Good luck.

esupport.sony.com/perl/news-item.pl?mdl=DCRTRV19&news_id=95


this is a known issue with Sony

Apr 20, 2009 | Sony Handycam DCR-TRV33 Mini DV Digital...

1 Answer

Picture Image Becomes Blury When Recording


i had the same problem i just gave the camera a good smack and it was all good. lol

Apr 19, 2009 | Sony Handycam DCR-TRV38 Mini DV Digital...

1 Answer

No picture seen or recorded - only audio


I had a similar problem with my Sony 14E in that it would not record at all - sound or pictures. Prior to that I had the lines indicating head cleaning necessary. I did this, and still nothing. I then did the following which you might try.
1. Clean the heads (I did it about 3 times in the space of a couple of hours).
2. Leave the camera tape section open (with or without the tape in) for a couple of hours and the camera in a WARM PLACE. I had condensation message prior to my problems too.
3. Put in a recorded tape and attempt to view it. Immediately I had the "dirty" lines for a few seconds then it played the recording.
AT THAT STAGE I TRIED TO RECORD - NOTHING.
Repeat Steps 1 - 3 because this seems to be about dirt and cold.
4. When step 3 is reached again! try to record. Eventually this worked for me.
I hope this helps and works for you.

Jan 03, 2009 | Sony Handycam DCR-TRV38 Mini DV Digital...

1 Answer

Sony camcorder DCR 265E


i think you are in picture mode when the screen mode is changed then it will appear black and recording cannot be done beeing in that mode you have to change the screen mode into recording mode and then continue

May 25, 2008 | E.Digital Sony DCR-TRV265E camcorder Pal

1 Answer

Audio problem in our Sony TRV38 handycam..Please help!


I am not sure if you can use an external microphone on that model (check your owners manual) but that would be the first thing to try. If it records OK using an external mike, then the problem is with the internal microphone.

Mar 17, 2008 | Sony Handycam DCR-TRV38 Mini DV Digital...

1 Answer

Sony DCR TRV38


Good Day, you need to supply 4.5V DC regulated to the loading motor, however you should disconnect the connector from main board to loading motor, in order not to damage the driver IC. If your technically inclined, and you have the equipment, do it, if your not sure, just refer it to the nearest svc ctr. thanks

Sep 04, 2007 | Sony Handycam DCR-TRV38 Mini DV Digital...

1 Answer

Unable to play Audio after Video Capture


I happen to have this setup... you need to set the audio source (the usb camera connection.) It is possible to hook up via the sound card, but that could be stressful for some.

Sep 14, 2005 | Sony Handycam DCR-TRV38 Mini DV Digital...

Not finding what you are looking for?
Cameras Logo

Related Topics:

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cameras Experts

kakima

Level 3 Expert

100340 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

yadayada
yadayada

Level 3 Expert

66563 Answers

Are you a Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...