Question about HP PSC 2355 All-In-One InkJet Printer

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Hp printer model # 2355 all-in-one

I ger Error: 0x690000db
165:hw_interupt_hwv2.c

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Solution one: Reset the product Use the instructions below to resolve the issue by restarting the product.

  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Posted on Nov 05, 2008

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HP PSC 2355 is stopping in the middle of printing. Then can't even get it to turn off. message )xb984489d and 165 hw interrupt_hwv2.c Can you help?


Just fixed a HP PSC 2355 that had this problem. Turned out it was caused by dried out electrolytic capacitors on the printer circuit board. You can check it yourself by carefully removing the plastic cover around the power / USB connectors and then blowing warm air in to the opening with a hair-dryer for a couple of minutes. If everything's working now, you probably have faulty capacitors. Exchanging them is another matter entirely, don't attempt this unless you have a good working knowledge of electronics!

Mar 31, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I am unable to use my prnter -scanner-copier .I amhaving a error-0xb900003f 165.hw_INTERRUPT_HWV2.C


uninstall the printer driver from prog and feature if u have vista / or add and remove prog for xp computer. remember whatever u see in the list related to printer uninstall everything. make sure the printer is disconnected from the computer.
restart the computer and go to hp site. click support and driver.click download drivers put the model number in highlighted bar click go. select the operating system of your computer finally click the download tab and install. follow the wizard that should resolve your issue.

May 07, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

The same


youre showing a hardware interrupt code for the printer... check with HP on the specific by mfg website

Sep 14, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001


The error is indicative of a hardware error.
Remove the power cord, hold # + 6 (semi-full reset) or # + 9 (full reset) buttons, then connect the power cord again, wait 3 secs (or until "Initializing Full Reset" appears on the printer display) and release the buttons.
This will set the printer configurations to its factory defaults.
Reset: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 3
Underware menu: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 4
Clear and reset NVM RAM: Press and hold OK and Cancel while plugging in the power cord.
If none of those work, it will need to be returned to HP as a failed unit.

May 31, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

ERROR MESSAGE AS ABOVE


Hi

Click here and follow the instructions to resolve this issue.

May 13, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001


I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

Feb 09, 2009 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

HP PSC 2355xi printer error code


temporarily, you may be able to make the unit work again but the error will re-appear some other time. this will be up to HP if they can or will repair this kind of error.

1) unplug the power supply
2) hold the # and 6 key down while plugging it back in
3) then try to reconnect to the device and do a test operation to see if it will work

hope this helps...

Sep 30, 2008 | HP PSC 2355 All-In-One InkJet Printer

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