- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There are many counters in this machine. Jam, Error, Feed, All, Memory, Service Codes etc, that are located in the service software of the machine. If you don't know what each one does you can end up doing more harm than good by wiping out the wrong ones. Best to call a trained tech.
Brother has a bulletin for this type of problem, they say to replace the "friction cap". It is located in the drive train and requires that the machine is stripped down to almost the bare frame. It is a labor intensive repair and should be undertaken by a trained technician. You can call Brother at 1-877-BROTHER to find a service center.
The waste toner is located on the front of the machine. You first want to lower the cover that allows you to insert the toner, then locate two rather large, silver screws that connect that front cover assembly to the copier. After removing the two screws, the toner bottle will be exposed.
If you need any further assistance, please let me know.
hI the best thing to do first is switch of the machine hold down the utility counter key while holding it down power back on the machine wait until the konica logo appears on the screen then take your finger of the utily counter button when you see trouble reset come on the screen press on it then it will say ok power off the machine wait ten seconds and power on the machine if the code goes away you age good to go however if the code comes back up you will need a technician trained to look at the machine as there will be issues with the fuser unit this is a dangerous unit that should in no way be messed with by any one than a trained certified engineer I HAVE WARNED YOU DONT IGNORE MY ADVISE
empty the waste toner and reset error code in copiers service mode. press additional function once, then press 2&8 at the same time, then press additional function again .select copier on touch screen.press function then clear then error restart machine at the main power switch located on rear right side of machine. the waste is located on left side rear behind small panel 1 screw holding cover and a couple of plastic clips
Dear friend. If you work at this company like you say, why do u not ask to the company to help you for training.
Here is a bit dificult to train. You must have a technician whit experience to teach you, personaly.