Question about Medion md40298 Notebook

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Laptop not recognizing CD drive F

My Medion Laptop (about 3-4 years old) has stopped recognizing the CD/DVD drive. The icon does not appear when a disc is in place. The drive opens/closes and when a disc is inserted it 'appears' to be reading as you can hear it 'whirring' and the light flashes. Once this stops, that's it...nothing. When trying to copy files onto a disc it does nothing. When trying to play a CD or DVD, once again nothing.
I've had a look in the device management files and noticed that there is an exclamation mark in yellow over the type of driver. The driver is a Matshita DVD-RAM UJ-8315. In properties is has a remark that says it "cannot load the device driver for this hardware. The driver may be corrupted or missing (code 39). I've tried to do a troubleshoot, but it didn't help.
Any ideas or solutions to this. I have no idea when this problem happened as I haven't had to use the cd drive for quite a while.
Thanks so much for any help
Keryn

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  • keyza15 Nov 05, 2008

    thanks Mike, I have already tried solution no.2 to no avail. I will go to Medion site and check.

    Thanks

    Keryn

  • keyza15 Nov 05, 2008

    The Medion site was not helpful, but I did find that there was an error 39 against that exclamation mark and after doing some searching, found it had something to do with the registry. Windows had a help section on this and I was able to rectify the problem in the registry manually and now it appears to be working fine. Thanks for your support

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Hi,

the yellow exclamation mark, states that the device is not functioning correctly.
options are:-

1:) go to the manufacturers website, and see if you can download a driver for this.
2:) try uninstalling the device, reboot and see if the device manager, finds new hardware, if so reinstall the device drivers.
3:) eject or remove the device, re-insert ( possible dirty-bad-loose Connection.

Mike @ Compurepair.

Posted on Nov 05, 2008

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