Question about Bissell 1697-7 Powersteamer Pro Deluxe Vacuum

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Bissell Power Steamer Pro

Will not apply solution or spray.  When we press the trigger, the solution and water does not come out and the red flow indicator does not spin.  Maybe you can help.  We only used it twice in the past. Thanks. Stan

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  • maainscough Nov 07, 2008

    the water will not come out in neither tool. it keeps throwing carpet balls out

  • Patricia Allen
    Patricia Allen Nov 16, 2008

    EXACT SAME PROBLEM!!! Also used ONLY once or twice, trigger does not dispense either water or cleaning solution.

  • SandrDye51 Nov 23, 2008

    I have the same problem. The cleaner will not throw out the water. Please help!!!!

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The belt has broken and needs replaced. bissell uses a belt driven pump. ther ar two belts, one for the brush, and one for the pump. all can be replaced through the belt access on the left hand side of the machine.

Posted on Dec 02, 2008

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Bissell pro heat wont spray water


Hi, it's Allie from Crucial Vacuum!

Your Bissell ProHeat 25A3 may have stopped spraying water for several reasons. Make sure the bladder or water tank of your unit is filled with water properly and that the 2-in-1 tank has been placed properly.

If the water tank/bladder is filled and the 2-in-1 tank is placed properly, your unit's pump may have lost prime, to check this turn your unit's power off and hold spray trigger for 30 seconds. Turn the machine back on and check the spray flow.

Another thing that may not be allowing your unit to spray properly or spray at all is having a clogged solution filter and may need to be cleaned.

Last, your unit's pump belt may be broken. To replace, turn off your unit and unplug from any electrical outlet. Use a flat head screwdriver into the slot of the belt access door to release where you should have access to your unit's pump belt.

You can purchase direct your replacement belts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/bissell-proheat-2x-belts-2pk.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.



Alejandra (Allie) Sepulveda-Rivera
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

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The water sprayers on your Bissell are probably clogged. I had this problem this morning, myself, with my machine, about 15 months old. They get clogged up with mineral deposits. This is a *fairly* easy thing to fix yourself. Read all the way to the end before trying this fix.

Unplug the Bissell. Remove the water container pieces from the top of the base. You'll probably reveal two red plastic pieces mounted in the Bissell's base, about .75" x .75". These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell's handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.

Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You'll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They're not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.

When you've removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can't blow air through it, right? It's clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You'll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you've fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.

Now do the same for the other red water sprayer.

I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn't reattach the red water sprayer, because it couldn't reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don't break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.

There's something else you may need to do that can help get the water flowing. This one's easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell's handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You'll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you've cleaned out your water sprayers and primed the Bissell's internal pumps, I'm hoping water will GUSH through your Bissell once again.

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Good luck!

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