Question about Sony Playstation 3 (PS3) Console

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Red, green yellow, flash red

Was wondering how you made out?

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  • wutangcowboy Nov 06, 2008

    Shouldn't Sony have to stand behind their product since it is obviously defective??? There seem to be a lot of people that have the 60 gb system that have experienced the exact same problem.

  • wutangcowboy Nov 09, 2008

    Thanks for the info, I will continue to pursue the matter myself, (not saying that I will have any more luck than you) but hey, it's worth a try. If I get anywhere, I will let you know.

  • khadarakh Nov 09, 2008

    My 60 gig PS3 appears to be dead. I press the button: it lights up green, I hear the drives and fans spool up for a couple of seconds, then the light flicks to amber then flashes red at me - at which point all drive and fan activity stops.
    I'm thinking firmware issue... this ps3 has been absolutely bulletproof.

    On a side note, my copy of LittleBigPlanet is stuck inside! anyone know a way to safely eject it?

  • Kieran Wayans Nov 09, 2008

    @khadarakh:


    To the best of my knowledge, you're screwed.  I really, really hope you are within warranty so the replacement will be free and you have an effective way to back-up your ps3 save data. If not, get your checkbook ready to dish out an extra $149 on an already expensive system. This does not appear to be a firmware issue, but rather your fans dying from all the heat the CPU emits (or so I'm told) however, I have read a lot of testimonies online about firmware issues, so who knows?  All I know is Sony doesn't, or they do not wish to disclose the nature of this problem with any confidence or humility, as their image of their cutting-edge system is one that is "failproof."  Good luck getting an answer from Sony.  I'd socut around online as much as possible, since I'm sure more people have had this problem by now.  Just so you know my original goddamn NES still works, and other than "blowing" on cartridges and wiping down discs, I have never, in my 18 years of gaming had a system die on me.  Systems that still work that I've had for years: NES, SNES, Dreamcast, Genesis, N64, Gameboy,PS1, PS2, etc. systems that don't: PS3.  WTF?


    To answer your question about little big planet disc:  When (or if, hopefully) you send your system back to sony, they send you a box (coffin) for your PS3.  It comes with a crappy and confusing sheet of paper detailing what you need to throw in the box, and make sure to write on the provided space what the game is, because if you don't, you may not get it back.  Good Luck!

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I had to pay the $149 for a refurbished system, lost all of my hdd data, and had to deal with Sony's HORRIBLE customer service for a few hours of my life I will never get back.  I recieved an identical 60 gig ps3 with only a 90 day warranty.  When I asked about PAYING for a longer warranty they said a longer warranty absolutely wasn't available.  Pretty bitter about the whole thing.  New Ps3 works fine, but now I shudder every time I turn it on, for it may be the last : (

Posted on Nov 05, 2008

  • Kieran Wayans Nov 08, 2008

    One would think.  I haven't really had much of any interest in the Xbox series (Not because I'm a Sony fanboy but because Microsoft as a business really rubs me the wrong way.  And I'm a Mac person.) but their customer service for the rrod problem occuring in many units is pretty outstanding.  The impression I got from Sony was that they were aware of this problem, but since it isn't common enough, they were like, "tough sh*t."  The customer service reps not only didn't know what they were talking about, but flat out lied to me.  One conversation with a rep (name is Matt) resulted in him telling me that Sony knew the first units were faulty, but life sucks.  He also told me I couldn't talk with a technician about my problem because he doesn't even know how to get a hold of one.  Another conversation with a different rep who didn't have a clue, put me on hold like 5 times to CONSULT A TECHNICIAN.  Sorry for the rant.  Overall, very frustrating with many calls, and I've sent long letters to the corporate offices and get an automated email every time not even addressing my problem.  I don't know how to pursue this further, but as you can see, I'm pretty pissed off.


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