Question about HP OfficeJet V40 All-In-One InkJet Printer

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Message on fax reads "remove and check color cartridge"

We have put in a new black cartridge as we don't use color and have not had a problem like this before so really do not want to buy a color cartridge.We do have a color cartridge in it and it has probably dried up but we never need color.

Alignment has also failed every time we tried to align it.
thanks for youor help.

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durabrand cg5660-m set top box & the new remote is total control 4. can you help

Posted on Nov 04, 2008

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You are going to have to replace the color cartridge. Machine will only operate with two good cartridges. More than likely the circuit board (copper plate) has just burnt out. Machine will not align because the alignment page requires certain color markings on it for the machine to see. Bad color cartridge equals no color markings on alignment page and therefore alignment failure.

Inkworks
866-381-0541

Posted on Nov 06, 2008

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