Question about Bose TriPort Consumer Headphones

7 Answers

Wire has been cut

I cut the wire leading to the headphone jack because the sound was cutting out. I was hoping to splice a new jack onto it, but everytime I try there is no sound, and the wires on the headphones look different than the jack i'm splicing onto it. What should I do? Are Bose headphone jacks different from other brands?

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  • i_a_n Nov 06, 2008

    I have exactly the same issue. Please post if you find the answer.

  • enjoy_craigy Nov 25, 2008

    yep same problem hear. no idea how to go about getting them sorted out. can anyone help?

  • seano8 Nov 25, 2008

    Same problem! Some one please help! Google came up with results for other headphones but I could find no specific wiring diagram for the Bose Triport Headphones.

  • Anonymous Jan 07, 2009

    same thing

  • Anonymous Jan 19, 2009

    exactly the same, was hoping to splice but it seems impossible

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7 Answers

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My wire was cut, and I made it worse trying to fix it....with several failed attempts... was becoming despondent, but gave it one last try, and was successful. First, each little tiny wire has two internal wires, one green (ground) and one gold (hot). At first, the green one looked like some fiber or filler and I cut it, connected the gold wires and nothing happened. On further inspection, with magnifying loopes, I determined the green fiber was in fact green wire. There was also a lot of clear fiber, which is insulation? filler?... I don't know, but I cut it out, leaving only the wires. From the internet, I determined that the wires had a thin layer of plastic on them for insulation, which I burned off lightly with a lighter, connected the green together, soldered it, wrapped in electrical tape, then connected the gold together, soldered it, and taped again....and to my suprise it worked. I used twist ties, and epoxy to strenthen the area and was done, my headphones are working again.

Posted on May 16, 2009

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I have the same problem. Couldn't seem to splice them together. So Bose will Trade them out, $60 dollars for a new pair, compared to the $139. Here is the number 1-800-999-2673. Also, they will ask for the bar code found inside the ear cup. They can tell if the warranty is up or not.

Posted on Apr 21, 2009

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Get a different pair of headphones. then take your bose take off the cloth covering the speakers. unscrew the two screws one on top one on bottom. take out the speaker. unsolder the leads on both. take out the rubber cover from where the wire comes out of the headset. throw the wire away. take the other headfone. cut them right before the speakers. ipod headfones fwork great. take the two wire solder them to where u just un soldered the bose ones. leav i little slack in the headset. then glue where you took the rubber covers off. this is important so when they get caught on something it does not rip the leads off of the speaker. wait for gue to dry. test out the speakers. after that put speakers back in and screw them back on and put the cloth back over them. i just did this 10 minutes ago they work so much better. i did try to splice them but this way is so much better and you dont have to worry about the slice point ripping out of place.

Posted on Feb 15, 2010

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I have spliced a lot of wires on other pairs of headphones and they will not give out a signal, unless ypu burn the installation off the end of the wires. i have theses same headphones and the wire is exposed right where it goes into the jack, and i will proably end up doing the same thing.

Posted on Jan 24, 2009

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First of all, there is a fibrous material on the inside of the wires underneath the rubber coating, when you splice this material must be completely connected. High powered magnifying glass and soldering tools are a good thing to have. once that is done then connect the wires and so on. I really have no idea what im talking about i was just looking at a pair i had where sound was coming out 1 side and then i realized that some fiber was frayed for the green wire and wasnt for the bronze one

Posted on Apr 13, 2009

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The 800 number above worked for me also. I did my best to try to repair the wires, by separating the gold wire from the colored wire. Then unwinding each, and separating it further from the thread, and cutting the thread with a razor blade. Then burning off the coating on the colored wires, then reconnecting. All under my wife's craft magnifying lamp. But to no avail, I was unsuccessful and really it wasn't worth any more of my time. Bose offered me new headphones for half price, after I read the serial number off my old ones, and I must send in my old headphones before they ship out the new ones. Hope this helps you.

Posted on Nov 20, 2012

  • George M Nov 20, 2012

    The 800 number above worked for me also. I did my best to try to repair the wires, by separating the gold wire from the colored wire. Then unwinding each, and separating it further from the thread, and cutting the thread with a razor blade. Then burning off the coating on the colored wires, then reconnecting. All under my wife's craft magnifying lamp. But to no avail, I was unsuccessful and really it wasn't worth any more of my time. Bose offered me new headphones for half price, after I read the serial number off my old ones, and I must send in my old headphones before they ship out the new ones. Hope this helps you.

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My headphones stopped working also due to an exposed wire. i also tried to splice the wires and was not successful so i called the 1-800 number listed above. bose sent me a brand new pair for free because they were still under warranty. great customer service. very difficult to read the small serial number under the right ear cup.

Posted on Sep 15, 2009

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I WHICH TO PURCHASE SOME HEADPHONES FOR SRF 59


follow this steps and fix it. God bless you
    • 1
Locate the faulty connection along your cord. Plug in your headphones and play sound through them as you jiggle the cord at various points to locate what part of the cord is cutting in and out.
    • 2
Cut the cord using wire cutters an inch or so past where the fault in the cord is. If this is at the connector, cut the entire connector piece off. If it is near the headphones, cut off enough to eliminate the faulty section and still allow the cord to be reconnected.

    • 3
Strip the end of the cut cord. There are three wires in the cord: the left channel, the right channel and the ground. The left and right normally are colored, and the ground is bare.
    • 4
To repair a poor connection where the cord meets the headphones, match the wires with the correct leads coming from the earpieces and twist them together. Wrap the wires with electrical tape.
    • 5
To repair a bad connection at the connector jack, acquire a new 1/8-inch connector and attach the cord's inner wires to the appropriate points on the connector. Connect the left channel wire to the tip, the right channel wire to the ring, and the ground wire to the sleeve. Solder all the wires in place.
    • 6
Connect the headphones to a sound source and test for proper function. Jiggle the cord at the new connection to make sure it is secure and does not cut in and out.

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Well, there are a few ways to solve this. The easy way would be either to call the manufacturer (At (860) 434-9190, more info here) and see if there is a warranty on the item. Second, you could just buy a new pair, which is probably not the best way. Third, you could actually splice a new jack onto the headphones with a little soldering skill. You'll need to: 1)Cut the ******** the end 2)Strip the wires off the jack (and the replacement jack) 3)Solder the wires together (Matching black to black, red to red, ground to ground, etc)
If you've never soldered before, see if you could get a friend to help. Here is a video tutorial of how to solder, if you wish to attempt this yourself.

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Hi there . please help me as i love these headphones. the sound from one speaker died. by withdrawing the lead one step back the sound comes through both speakers but its not the same tone as before ,...


You're absolutely right, in case the earth cable (the common one from both headphones) is cut, the sound is mono and less bright than the original. You must locate the point of the cable with the problem, cut the cable at this point and connect it at a new headphones jack. In case you can't use a soldering tool for the connections, I suggest to use another cable with the headphones jack already connected, cut it about 20 cm from the jack and connect these leads at the leads you cut before. About the wiring the common rule is that the black cable goes to the grownd of the jack (it's the common cable) and the other two are for the two rest leads. In order to give more details post me back how you are going to handle it (with soldering tool or just cables) in order to give you more details and schematics. A good idea is to clarify the color of the existing cable leads and if possible the availability of a multimeter.

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It's probably easier to buy a new jack from an electronics supply store.
Cut the old one off and strip the ends of the wires.
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It rather depends where the break is. If it is one of the single strands, near to the headphones, you might be better replacing the entire cable. If this is the case you will need to remove the foam pads and then you should see access screws to get inside and solder the new leads on.
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Once you have the plug on, you can buy an extension cable for headphones. This will make it long enough to use.

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The wire leading into the headset is likely broken. Usually this occurs at the entrance point of the jack or at the point where the wire enters the speaker, if they are worh repairing, open the speaker and check the condition of the wire. this can be as easy as pulling gently on the wire either side of the suspected break. if the wire is firm then it is likely alright, if the wire stretches, the wire is broken inside and only the insolation is keeping it togehter.
if this doesn't work then you will need an ohm meter and ohm out the cable, remember to flex the cable at the suspected area with the meter on, if the meter drops off you found your break.

solder up the break or if in the case of the jack solder on a new jack.

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