Question about Bose TriPort Consumer Headphones
I cut the wire leading to the headphone jack because the sound was cutting out. I was hoping to splice a new jack onto it, but everytime I try there is no sound, and the wires on the headphones look different than the jack i'm splicing onto it. What should I do? Are Bose headphone jacks different from other brands?
My wire was cut, and I made it worse trying to fix it....with several failed attempts... was becoming despondent, but gave it one last try, and was successful. First, each little tiny wire has two internal wires, one green (ground) and one gold (hot). At first, the green one looked like some fiber or filler and I cut it, connected the gold wires and nothing happened. On further inspection, with magnifying loopes, I determined the green fiber was in fact green wire. There was also a lot of clear fiber, which is insulation? filler?... I don't know, but I cut it out, leaving only the wires. From the internet, I determined that the wires had a thin layer of plastic on them for insulation, which I burned off lightly with a lighter, connected the green together, soldered it, wrapped in electrical tape, then connected the gold together, soldered it, and taped again....and to my suprise it worked. I used twist ties, and epoxy to strenthen the area and was done, my headphones are working again.
Posted on May 16, 2009
I have the same problem. Couldn't seem to splice them together. So Bose will Trade them out, $60 dollars for a new pair, compared to the $139. Here is the number 1-800-999-2673. Also, they will ask for the bar code found inside the ear cup. They can tell if the warranty is up or not.
Posted on Apr 21, 2009
Get a different pair of headphones. then take your bose take off the cloth covering the speakers. unscrew the two screws one on top one on bottom. take out the speaker. unsolder the leads on both. take out the rubber cover from where the wire comes out of the headset. throw the wire away. take the other headfone. cut them right before the speakers. ipod headfones fwork great. take the two wire solder them to where u just un soldered the bose ones. leav i little slack in the headset. then glue where you took the rubber covers off. this is important so when they get caught on something it does not rip the leads off of the speaker. wait for gue to dry. test out the speakers. after that put speakers back in and screw them back on and put the cloth back over them. i just did this 10 minutes ago they work so much better. i did try to splice them but this way is so much better and you dont have to worry about the slice point ripping out of place.
Posted on Feb 15, 2010
I have spliced a lot of wires on other pairs of headphones and they will not give out a signal, unless ypu burn the installation off the end of the wires. i have theses same headphones and the wire is exposed right where it goes into the jack, and i will proably end up doing the same thing.
Posted on Jan 24, 2009
First of all, there is a fibrous material on the inside of the wires underneath the rubber coating, when you splice this material must be completely connected. High powered magnifying glass and soldering tools are a good thing to have. once that is done then connect the wires and so on. I really have no idea what im talking about i was just looking at a pair i had where sound was coming out 1 side and then i realized that some fiber was frayed for the green wire and wasnt for the bronze one
Posted on Apr 13, 2009
The 800 number above worked for me also. I did my best to try to repair the wires, by separating the gold wire from the colored wire. Then unwinding each, and separating it further from the thread, and cutting the thread with a razor blade. Then burning off the coating on the colored wires, then reconnecting. All under my wife's craft magnifying lamp. But to no avail, I was unsuccessful and really it wasn't worth any more of my time. Bose offered me new headphones for half price, after I read the serial number off my old ones, and I must send in my old headphones before they ship out the new ones. Hope this helps you.
Posted on Nov 20, 2012
My headphones stopped working also due to an exposed wire. i also tried to splice the wires and was not successful so i called the 1-800 number listed above. bose sent me a brand new pair for free because they were still under warranty. great customer service. very difficult to read the small serial number under the right ear cup.
Posted on Sep 15, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 27, 2013 | Sony Audio Players & Recorders
Apr 11, 2012 | Skull Candy HESH Headphones
May 03, 2011 | Sennheiser HD 201 Consumer Headphones
Apr 24, 2011 | kawasaki ZX-12R Motorcycles
Feb 05, 2011 | Fostex T20RP Professional Headphones
Jan 28, 2011 | Skull Candy Lowrider Headphones
Feb 22, 2010 | Sennheiser PXC 250 Consumer Headphones
Apr 19, 2009 | Logitech Audio Players & Recorders
Mar 10, 2009 | Bose Around-Ear Headphones - Silver
May 09, 2017 | Bose TriPort Consumer Headphones
May 14, 2017 | Bose TriPort Consumer Headphones
4,448 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: