just recently my tom tom has started to freeze up. i resetted the tomtom and the screen freezes when i start it up, i have resetted it and waited but still no luck. i attached the usb on the tom tom but altho the usb connects it doesnt recognize the tom tom. HELP this is doing my head in, what is the problem to this?
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have you tried doing a factory reset there should be a little pin hole if so switch on and put a paper clip into the hole and press, if you have a new tom tom you have to press the power button down for fifteen seconds and release to reset the tomtom
Just had this problem with my Tom Tom XL IQ Routes. Screen freezing and then rebooting exactly every 3 minutes just after I had done an upgrade to maps and application software. After trying a software reload and getting nowhere I solved it by simply doing a factory reset using the factory reset option in the units menu. No problem since. Couldn't believe it was that simple. I will however be keeping a very close eye on it!
If you have an SD card in try removing that before you power up.
You may also want to try the hard reset. Paper clip in the tiny hole by the card slot.
Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release
You may have to power down and then up again and even hold down the power button a little longer the first time you do this.
Seeing a few start up issues around at the moment but am not sure if it is a tom-tom update issue or just the tom-tom itself.
There is a reset under the connector to the cradel. It is a small hole. If you push a paper clip in it it will reset back. A soft reset that usally clears this type of issue. If not reload from Tom Tom Home software you can download from the Tom Tom website.
"My tom tom wonts switch on. I have reset it and still it comes on with a boom boom noise and shows the 2 hands on the screen. It also shows the loading bar at the bottom, but then it just freezes and nothing happens. can anyone help please ASAP"
Sound as though your Map data card is corrupt. Remove the SD card and check it with your computer using a card reader. Backup the SD card onto your computer. You can run either chkdsk or go to the drive letter under 'My Computer' right click and select properties, then tools, then check now. You can also try starting the Tomtom with the SD card out of the unit. It should show a picture of the Tomtom with a 'X'. You can also try copying the data on the SD card to another SD card.